Missing and mentally ill persons are some of the most vulnerable in our society. When a loved one goes missing, those closest to them become law enforcement’s greatest asset. One of the tenets of any quality investigation is research and close examination of the subject’s habits. Clues to a person’s whereabouts or fate can often be found in their regular daily routine. However, when the missing person suffers from mental health issues, families and law enforcement are often without recourse.
A person vanishing without a trace or without warning is terrifying enough; one day they’re there, walking, talking, laughing, doing the things they love. Then one day, they’re not. The void left by that person creates shock waves in a community. Their families are rocked by their disappearance, sick with worry. Their friends do whatever they can to help with the search efforts—handing out fliers, talking to locals, giving law enforcement any relevant information. When the missing person has a mental illness, all of that anxiety is exacerbated to the nth degree. Erratic behavior and lack of routine can leave law enforcement without a place to start. And of course, the families still wring their hands while they wait for answers.
Because mental illness can often be a Rubix cube of complexity, there is a great need of resources for the families and communities of missing mentally ill. While it’s not uncommon for mentally ill persons to go missing, there is a disproportionate number of resources available for families and communities affected by the absence of a missing mentally ill person. Families need roadmaps with special focus on their loved one’s mental illness; checklists of crucial steps to take once it’s apparent they’ve vanished. One of the largest champions of mental health awareness is the National Alliance on Mental Illness, or NAMI. Their online resources offer detailed but straightforward instructions for the caregivers of the mentally ill after they go missing. Steps like contacting law enforcement immediately, reaching out to the missing person’s friends, registering them with the National and Unidentified Persons System (NAMUS).
Once their loved ones are registered, NAMI educates their users on how they can do their part in assisting in the investigation. They educate families on how to make a flyer—what information, what sort of picture, how to get it noticed on the street. There’s also a detailed guide on creating a social media page or website so families can work towards getting your loved one’s face to go viral.
While media coverage of the disappearance is ideal, organizations like NAMI place a heavy emphasis on the use of social media as a tool. It is the world-wide web, after all. Constant sharing and re-sharing of the missing person’s poster online can drive a loved one’s name and face to trending status. In our social media-saturated culture, that kind of visibility is priceless. As long as sharing remains steady, someone will eventually recognize the missing person. People like Christopher Moreland, who walked away from their familiar environments while experiencing mental health symptoms, were eventually located due to the diligent use of social media. Constantly sharing Chris’s story on various social media platforms, his mother, Elise Cash reiterated again and again, “All it takes is ONE person to recognize Chris.” Her words proved true when she was contacted by a woman who lived 240 miles away, claiming she’d seen Chris in her town, living on the street.
A majority of missing persons with mental illness who disappear are older teens and young adults. As a result, there is no guarantee locating the missing person will end in a happy reunion. When Elise Cash saw her son again after all those years searching for him, he did not recognize her, and refused to return home with her. No authority in the land could compel him to return. Once law enforcement has located a missing mentally ill person, they cannot detain them for any reason unless they have broken the law, or are a danger to themselves or others. When loved ones choose not to come home—whether in their right mind or not—it can be very emotional for their friends and family. These affected parties should seek out their local NAMI branch by going online where they can find a wealth of resources and support groups for those with no other recourse. Caring for a person with mental illness is one of the most difficult things a person can do—even more difficult when you can’t care for them—so finding a well of support is paramount.
Ultimately, the internet is one of our greatest tools. Not only can its potential for being an information superhighway be utilized to spread a missing mentally ill person’s story, but it can also connect you to some of the best resources in North America. The most important thing, however, is communicating with one another—educating our communities on mental illness so they will be better equipped to assist in search efforts for mentally ill persons. Families of missing persons need stacked support from the circles around them while they search, and the internet helps connect those people together through Facebook groups, message boards, and instant messaging. A bonding agent for fragmented families to share their experiences and remind one another there is a vast network of people who can relate to what they’re going through.
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Dalton Jack was at his construction job in Dubuque, Montana on the night of July 18th, 2018. He was working almost 100 miles away from his home in Brooklyn, Iowa. There, he had a sweetheart who was missing him—anxiously waiting for him to return so they could soon travel to the Dominican Republic to watch Jack’s older brother get married. Her name is Mollie, and Jack is just one of many who love and adore her for being “the sweetest, kindest, most caring person.” Now Jack, along with family and friends, police, and even the FBI, are conducting a furious search to find Mollie Tibbetts in the days following her mysterious disappearance from a rural Iowa farming community.
Later that evening of July 18th, around 10 PM, Jack opened a SnapChat message from Mollie. She was at his house, watching his dogs for him while he worked. “It was just a selfie with a caption, and I don’t remember what the caption said,” he said. “It looked like she was inside.” The next afternoon, Jack got a call from Mollie’s coworker, saying that Mollie did not call into work that day and never showed up to work her shift. That’s when Jack noticed that Mollie had not opened any of the messages he’d sent her since he received her snap the night before. Jack began contacting her family and close friends to see if anyone had heard from her. No one had. They called the local hospital, but Mollie wasn’t there either, prompting Jack to make a lengthy drive back to Brooklyn.
Misinformation in the media has reported that Mollie was snatched while on a regular evening jog. Jack told authorities that it was unclear what time Mollie’s last snap chat was sent, but it was a few hours before Jack actually opened it—around the time Mollie would have regularly gone out for a jog, as the weather was starting to cool off. “I read somewhere that she was running in a cornfield. That’s obviously not true,” said Mollie’s aunt, Kim Calderwood. “The run happened and then she was at the house as far as we know. I don’t think she would’ve run in the dark,” Calderwood said.
The investigation into Mollie’s disappearance has left local law enforcement mystified. Brooklyn, Iowa is a close, friendly farming community, where no one is a stranger to their neighbors. Poweshiek County Sheriff Thomas Kriegel cannot remember anyone in the community ever being missing for this long in the past, but the geography of Brooklyn is making the search difficult. “We’re surrounded by farm ground — corn and soy beans. Right now, the corn is probably eight, nine feet tall. The only way you can search it is basically walk down every other row,” he said. “It’s difficult. Even the planes flying over have a difficulty looking down in the corn rows.” The police at this time have named no suspects, having cleared Dalton Jack after validating his alibi in Dubuque. They have not yet ruled out abduction. They hope to utilize the data from Mollie’s cell phone and her fitness tracker to answer some questions about what happened that night. According to the New York Post, “Iowa Division of Criminal Investigation spokesman Mitch Mortvedt said Wednesday that investigators believe they’ve ‘put together a pretty solid timeline’ of what 20-year-old Mollie Tibbetts was doing before she was last seen jogging in her hometown of Brooklyn, Iowa.” The article goes on to say investigators only wish they could comb the information faster in the interest of finding Mollie.
In just a week, the search party has ballooned from dozens to hundreds, with the FBI recently joining the effort. In the first days of her disappearance, friends and family tweeted to celebrities with Iowan roots who might use their fame to spread Mollie’s face and name across the country, in the hopes that someone has seen her. Celebrities who participated in this effort, including Adam Devine, Brandon Routh, American Idol winner Maddie Poppe, Kurt Warner, and comedian Tom Arnold.
In the meantime, her family agonizes over their missing daughter, but they have not given up hope that Mollie will soon return to them, safe and unharmed. “We know that Mollie knows how much we love her and how important she is to her entire family,” a cousin told PEOPLE. “We want her to know that we will never stop looking for her.”
This is a developing story…
Carie McMichael is the Communications and Media Specialist for Lauth Investigations International, writing about investigative topics such as missing persons and corporate investigations. For more information on missing persons topics, please visit our website.
According to the National Crime Information Center (NCIC) at the Federal Bureau of Investigation (FBI), there are 86,927 active missing persons cases as of April 30, 2018. These cases include juvenile disappearances, endangered missing, involuntary or “non-family” abductions, those with disabilities, catastrophe victims and those entered into NCIC as “other.”
When a person we love goes missing, a time of great emotional turmoil and intense ambiguity follows. Dr. Pauline Boss said decades ago, having a loved one go missing is one of the most traumatic of human experiences.
Not only are families trying to manage the trauma of “not knowing” where their loved one is, they must quickly learn to maneuver the legal system. When do you report a loved one missing? What happens when police get involved? What can you do to help find a missing person? These are just a few of the questions a family of a missing person is facing.
Unfortunately, there is no handbook to fully educate someone as to what do to and how to emotionally handle the initial shock or help maintain the energy needed to find a loved one who has mysteriously vanished. However, there are many things you can do to help find a missing loved one and help reduce stress for family members.
There are various contributors to cause a person to go missing. A family member may suffer from Alzheimer’s or mental illness, they may be a victim of domestic violence, live a “high risk” lifestyle, even be a victim of a vehicular accident. There are also disappearances that cannot be immediately explained.
The key to increasing the chances of finding a missing person safe is acting fast and initiating a search effort as soon as possible. From making the initial missing person report and engaging the public to hiring a private investigator, there is much to expedite finding a missing loved one.
1. Contact Authorities
Making a police report is the first and most vital step in initiating a search for a missing person. Filing a police report ensures local law enforcement is alerted to the disappearance and can assess the situation to determine if the person may be in danger and if an investigation needs to be conducted.
When a child goes missing, law enforcement is required by federal mandate to take the report immediately and enter the child’s information into the National Crime Information Center at the FBI. However, when an adult goes missing, law enforcement is not required to take an immediate report or enter the person into NCIC and may cite a 24-48 hour waiting period as policy. There is no federal mandate requiring law enforcement to wait to take a report. It helps to be calm while insisting they take a report.
Though many law enforcement agencies will take an immediate report, it is recommended to inform officers of anything to classify the person as endangered such as needing medications for a medical condition, suffering from mental illness, being a danger to themselves or others, a domestic violence situation, any threats the person may have received, a situation where it is out of normal behavior to vanish for any length of time. For example, if a mother regularly picks up her child at daycare and fails to arrive to pick their child up, this would be considered out of the behavioral norm.
Be prepared to provide authorities with the missing person’s descriptive information, a current photograph, a list of places the person frequents, list of friends and family, description of the missing person’s vehicle, a list of possessions missing or left behind, etc.
Once a report has been filed, be sure to keep a copy. Also request the NCIC number (this reflects the person has been entered into the national FBI database and available nationwide to all law enforcement, medical examiners, and Coroners).
Regardless of the circumstance of the disappearance, making a police report is beneficial.
2. Keep a Log
Keeping a log with the full names and contact information of all people you talk to is important in maintaining good communication with everyone involved in the search for the missing person and staying organized.
It is easy to feel overwhelmed when making numerous phone calls, sending emails, etc. Keeping a log is a simple but important way to stay organized and maintain effectiveness, in addition to reducing stress.
3. Contact Family, Friends and Coworkers
Many times, a simple lack of communication can occur, and a missing person can be found by contacting family, friends, and coworkers.
Even after making a missing person report to police, be sure to reach out to others to find out if they have seen the individual or told where the person may be going. Life can become busy and simple miscommunication can contribute to a person being out of touch for extended periods of time. Cover all your bases by calling or texting friends to find out if they have heard from the missing person.
4. Social Networks
Social networks like Facebook can be integral to the search for a missing person from the moment the person is missing to an ongoing search if necessary.
Look at the missing person’s social media pages for their last posts, any information about their plans and even state of mind. Look to see if they received any harassing or strange communications from others.
Contact Facebook friends and ask if they have heard from or seen the missing person. It is important to provide any pertinent information you receive from others to the investigating law enforcement agency.
Also, Facebook and Instagram are the perfect places to obtain current photographs of the missing person to be provided to law enforcement and to make fliers.
5. Contact Jails, Homeless Shelters, Hospitals and Morgues
It is important to remain cognizant of law enforcement’s limitations when searching for a missing person, especially adults as they have a right to go missing if they so choose.
As difficult as it can be, it is necessary to contact hospitals and morgues to see if the individual is injured in the hospital or unidentified in a morgue. This can be a very difficult task and you may want to ask a friend or family member to help make the calls.
6. Register the Missing Person with Organizations Offering Resources
If you are searching for a missing child, call the National Center for Missing & Exploited Children (NCMEC) as soon as possible. NCMEC specializes in providing services for families and children who are missing. NCMEC can be reached at 1-800-THE-LOST (800-843-5678).
For families searching for someone with mental illness, the National Alliance on Mental Illness (NAMI) provides resources for families. Their website also offers many resources.
Contact the National Missing and Unidentified Persons System (NAMUS) at www.findthemissing.org or www.namus.org. NAMUS is a powerful resource where information about missing persons is entered by family members of missing persons, the criminal justice community, law enforcement, and medical examiners and is publicly accessible.
7. Make a One-Page Flyer
Make a one-page flyer of the missing person. The flyer should contain the following:
Preferably two current photographs of the missing person
Full name
Height, Weight, Age
Photo of vehicle and license plate
Place last seen
Phone number of investigating law enforcement
*NOTE: It is recommended you never place your own phone number or contact information on a missing person flyer. First, it is very important calls are handled by a professional so as not to compromise an investigation. Second, many times families will receive cruel, harassing, and misleading calls from the public and it is very important to protect yourself and your family by buffering these calls.
Engage the public by asking community store owners to hang signs in their place of businesses. Place one at your local post office and anywhere you can legally hang a public notice.
8. Create a Website and Social Media Page
Facebook, Twitter, Instagram, Pinterest and other social network sites can be instrumental when searching for a missing loved one, especially if they are not found immediately. With any missing person case, it is important to maintain awareness and keep the public engaged in the search.
Create a site with an engaging name like “Find Jane Doe” or “Missing Jane Smith”. This will help bring your page up in Google and related search results.
Post recent pictures and include specific descriptive information to include the clothing they were last wearing, jewelry, glasses, tattoos, scars, etc.
Upload a PDF version of the flier so others can share and download to post in their communities.
If your loved one has a mental illness, you may want to simply say the person is “endangered” due to a medical condition or vulnerable and needs medications.
Add links to any news stories.
Upload a video and make a personal public appeal.
Make sure to provide the investigating law enforcement agency’s number and encourage people to call them directly with information and leads.
9. Alert your Local Newspapers and Media
Getting local media to assist can sometimes be difficult. News stations are not likely to cover a missing person story unless it comes from law enforcement. It is much easier if law enforcement puts out a press release indicating a person is in danger. Speak to the detectives and ask if they will issue a press release.
10. Hiring a Private Investigator
When is it time to hire a private investigator? There is no easy answer, but it is encouraged to consult with one early on, especially if the person has not returned home within a few days.
Because there is only so much law enforcement can do, at times finding the missing person requires additional assistance, both professional and specialized.
A missing person private investigator has access to databases and systems the general public does not, making finding a missing person a much easier task. An experienced private detective with experience working with law enforcement can be an asset to a missing person investigation, and can ease the burden off families, allowing family and friends to concentrate on other efforts, like social networking and keeping the public engaged.
Experienced private investigators can access information, interview witnesses and community members in order to generate new leads for an investigation, sharing information with the investigating law enforcement agency to ensure all rocks are being overturned.
Because their missing person private investigation services are being paid for, a private investigator will ensure locating the missing person has their full attention.
It is also advisable to look for a missing person private investigator who has experience working with media, so they may comment on the case without compromising law enforcement’s investigation.
About Kym L. Pasqualini
Kym Pasqualini is founder and served as CEO for the Nation’s Missing Children Organization and National Center for Missing Adults from 1994-2010. Kym has worked with media world-wide and quoted in publications such as People Magazine, Cosmopolitan, Glamour. Kym has appeared in local and national media to include CNN, FOX, BBC, Montel Williams and the John Walsh Show. Kym continues to work with families of the missing and law enforcement nationwide.
Missing and mentally ill persons are some of the most vulnerable in our society. When a loved one goes missing, those closest to them become law enforcement’s greatest asset. One of the tenets of any quality investigation is research and close examination of the subject’s habits. Clues to a person’s whereabouts or fate can often be found in their regular daily routine. However, when the missing person suffers from mental health issues, families and law enforcement are often without recourse.
While media coverage of the disappearance is ideal, organizations like NAMI place a heavy emphasis on the use of social media as a tool. It is the world-wide web, after all. Constant sharing and re-sharing of the missing person’s poster online can drive a loved one’s name and face to trending status. In our social media-saturated culture, that kind of visibility is priceless. As long as sharing remains steady, someone will eventually recognize the missing person. People like Christopher Moreland, who walked away from their familiar environments while experiencing mental health symptoms, were eventually located due to the diligent use of social media. Constantly sharing Chris’s story on various social media platforms, his mother, Elise Cash reiterated again and again, “All it takes is ONE person to recognize Chris.” Her words proved true when she was contacted by a woman who lived 240 miles away, claiming she’d seen Chris in her town, living on the street. 
The investigation into Mollie’s disappearance has left local law enforcement mystified. Brooklyn, Iowa is a close, friendly farming community, where no one is a stranger to their neighbors. Poweshiek County Sheriff Thomas Kriegel cannot remember anyone in the community ever being missing for this long in the past, but the geography of Brooklyn is making the search difficult. “We’re surrounded by farm ground — corn and soy beans. Right now, the corn is probably eight, nine feet tall. The only way you can search it is basically walk down every other row,” he said. “It’s difficult. Even the planes flying over have a difficulty looking down in the corn rows.” The police at this time have named no suspects, having cleared Dalton Jack after validating his alibi in Dubuque. They have not yet ruled out 