(Kiera Bergman has been missing from Glendale, Ariz., since August 4, 2018.)
Kiera Lanae Bergman, 19, was last seen by her best friend and roommate, Destiny Hall-Chand. The two young women worked together at a Glendale furniture store, just west of Phoenix, Arizona.
Hall-Chand told the Arizona Republic that she and Bergman were at work on August 4, when Bergman became upset and asked to leave work early. According to Hall-Chand, Bergman’s ex-boyfriend picked her up.
When Hall-Chand returned to their Glendale apartment near 51st Avenue and Thunderbird Road, Bergman was not there but her car, keys, wallet, and purse were.
Hall-Chand said she sent numerous texts to Bergman and eventually received a response she deemed strange.
After Bergman failed to come home or show up for work the following day, Hall-Chand called the Phoenix Police Department and filed a missing person report.
“She was saying that she was going to go out with some guy she met at the store a couple days ago, which is something that’s not like her,” Hall-Chand told KPHO-TV. “That’s not something she would do.”
Bergman reportedly told Hall-Chand she would contact her as soon as she got a phone charger.
That was 14 days ago.
(Kiera Bergman was last known to be at her Glendale, Ariz., apartment on August 4, 2018.)
“Her family is concerned for her welfare,” said Phoenix Police in a press release.
Bergman moved from San Diego to Glendale in March, to be with her boyfriend. Family members told the Arizona Republic he and Bergman had split up before her disappearance.
Kiersten Bragg, Bergman’s mother left her home in San Diego to travel to Phoenix to search for her daughter.
Bragg told Good Morning America it wasn’t like Bergman to be out of contact, adding she last spoke to her daughter via text on July 30, but she wasn’t “her normal, happy self.”
“If we knew something, our minds wouldn’t be racing and thinking of all the different possibilities.”
In addition, Bragg told ABC News that prior to the breakup with Bergman’s ex-boyfriend, they frequently fought and her daughter did not seem as happy as she was before. After the couple split, Bergman moved into an apartment with Hall-Chand.
AZ Central reported the boyfriend says he has been questioned regarding Bergman’s disappearance.
Those concerned for Bergman’s safety have more questions than answers.
Jon-Christopher Clark, 23, told the HuffPost “I didn’t want to do anything that would give an indication I was hiding anything but also didn’t want anything on the record that would have them say I was doing anything or had any part in this.”
“I told them I would not like a lie detector test because, “One, they are not admissible in court, and two, whatever you guys gather from that is basically your interpretation on my feelings,’” Clark continued. “So, I didn’t want [investigators] to pretty much gather [their] conclusions off of something that is not guaranteed.”
Investigators picked Clark up at a hotel last Monday and transported him to the police station for questioning.
Clark has been dating Bergman since December of last year and has
(Jon-Christopher Clark was dating Keira Bergman since December 2017.)
consistently denied he was involved in Bergman’s disappearance. Police have not named Clark as a suspect.
While it is common for police to ask the significant other of a missing person to come to the station to talk, Clark claims he wasn’t given the opportunity to voluntarily come in as he alleges 20 tactical officers surrounded him while checking out of a local hotel.
“They handcuffed me, put me in the back of a car and. When we got to the interview room [they] handcuffed me to a table the entire time,” Clark said.
Chris Bragg, Bergman’s father is concerned something tragic has happened to his daughter.
Bragg was told Hall-Chand and Clark called police together, but Clark left before police arrived which he thinks strange. Bragg acknowledges he left before police arrived, saying he was staying with a friend and was unable to connect with Phoenix Police detectives until they picked him up at the hotel on Monday.
“They served a search warrant on my phone, car, the pace I was staying at and talked to all my friends and family,” Clark said. “DNA was one of the stipulations of the court order, so they took my DNA — did swabs, all kinds of fingerprints, my wrists, hands, everything — and took numerous pictures of me and my tattoos.”
Clark claims to have fully cooperated with investigators, except for voluntarily agreeing to take the polygraph.
Bragg took a tour of his daughter’s apartment last week and noted his daughter’s bedroom was the only room in the house that evidence had been removed by crime scene technicians.
“The bedding was stripped off the bed, taken as evidence, but aside from that, it looked like a college kid’s apartment,” Bragg went on to tell HuffPost. “It didn’t have a whole lot of furniture and wasn’t really nice.”
The scariest part of this whole situation is Bragg claims detectives told him they had found his daughter’s personal items in a very strange place in the home.
“Her ID for work, her purse with her wallet, ID and credit cards, was found thrown in the back of her closet,” Bragg said. “That is strange. What woman throws her purse in the back of her closet?”
When HuffPost called Phoenix Police, they would not confirm or deny Bergman’s personal belongings were found in a closet.
Bragg calls his daughter’s disappearance devastating.
“We just want her back, Bragg said. “Please just call the police. A piece of our heart is missing, and without it we don’t feel whole. It’s heartbreaking. Pleas somebody saqy something.”
(Kiera Bergman’s mother and family old vigil outside her daughter’s apartment in Glendale, Ariz.)
At a vigil family and friends held at Bergman’s apartment on the evening of August 11, her friend Hall-Chand told KPHO TV and KTVK TV that she doesn’t know what to think about her best friend’s disappearance. “I don’t know. I don’t know what to think, I don’t know what to believe, I don’t know,” she said. “It’s just, I know there’s something wrong. I’m just hoping she’ll come home, and everything will be OK.”
Phoenix Police Public Information Sergeant Vincent Lewis told KNBC that investigators are stymied in their search for the missing young woman and there is no information obtained through their investigation that determines she is a victim of foul play.’
However, Bergman’s family believe something horrible has happened to her.
“She’s a beautiful, sweet, super talented young woman,” says Bragg when describing her missing daughter. “She’s caring, she’s very strong-minded, she’s just a sweet loving person.”
Bergman’s mother told the Arizona Republic she had a message for her daughter. “Wherever you are, if you can hear this, if you can see or hear it, just know we are doing everything we can and fighting so hard to find you.”
(Flowers sit outside Keira Bergman’s Glendale Ariz., apartment, placed there by family and friends.)
Keira Bergman’s disappearance has caught the attention of national news and appeared in USA Today and Newsweek and one private investigator that has worked many missing person cases in the state of Arizona.
Thomas Lauth. Founder of Lauth Missing Persons has worked over twenty-years on missing person cases and considered an expert in the field. The family and friends give various and multiple accounts of arguments between Kiera and Jon Christopher Clark, and it would seem the hostility grew worse around the time of Kiera’s disappearance. Mr. Clarks excuse for not submitting to the polygraph is not supportive of someone wanting to clear his name and allow investigators to focus their efforts elsewhere. Mr. Clark’s behavior following Kiera’s disappearance is highly suspicious and he should submit to a polygraph.
In the United States, as of May 31, 2018, there were 87,608 actives missing person cases in the National Crime Information Center at the Federal Bureau of Investigation. There were 2,286 listed as missing within the state of Arizona.
Anyone with information should call the Phoenix Police Department at 602-534-2121.
For more information on missing persons investigations, please visit our website.
According to the National Crime Information Center (NCIC) at the Federal Bureau of Investigation (FBI), there are 86,927 active missing persons cases as of April 30, 2018. These cases include juvenile disappearances, endangered missing, involuntary or “non-family” abductions, those with disabilities, catastrophe victims and those entered into NCIC as “other.”
When a person we love goes missing, a time of great emotional turmoil and intense ambiguity follows. Dr. Pauline Boss said decades ago, having a loved one go missing is one of the most traumatic of human experiences.
Not only are families trying to manage the trauma of “not knowing” where their loved one is, they must quickly learn to maneuver the legal system. When do you report a loved one missing? What happens when police get involved? What can you do to help find a missing person? These are just a few of the questions a family of a missing person is facing.
Unfortunately, there is no handbook to fully educate someone as to what do to and how to emotionally handle the initial shock or help maintain the energy needed to find a loved one who has mysteriously vanished. However, there are many things you can do to help find a missing loved one and help reduce stress for family members.
There are various contributors to cause a person to go missing. A family member may suffer from Alzheimer’s or mental illness, they may be a victim of domestic violence, live a “high risk” lifestyle, even be a victim of a vehicular accident. There are also disappearances that cannot be immediately explained.
The key to increasing the chances of finding a missing person safe is acting fast and initiating a search effort as soon as possible. From making the initial missing person report and engaging the public to hiring a private investigator, there is much to expedite finding a missing loved one.
1. Contact Authorities
Making a police report is the first and most vital step in initiating a search for a missing person. Filing a police report ensures local law enforcement is alerted to the disappearance and can assess the situation to determine if the person may be in danger and if an investigation needs to be conducted.
When a child goes missing, law enforcement is required by federal mandate to take the report immediately and enter the child’s information into the National Crime Information Center at the FBI. However, when an adult goes missing, law enforcement is not required to take an immediate report or enter the person into NCIC and may cite a 24-48 hour waiting period as policy. There is no federal mandate requiring law enforcement to wait to take a report. It helps to be calm while insisting they take a report.
Though many law enforcement agencies will take an immediate report, it is recommended to inform officers of anything to classify the person as endangered such as needing medications for a medical condition, suffering from mental illness, being a danger to themselves or others, a domestic violence situation, any threats the person may have received, a situation where it is out of normal behavior to vanish for any length of time. For example, if a mother regularly picks up her child at daycare and fails to arrive to pick their child up, this would be considered out of the behavioral norm.
Be prepared to provide authorities with the missing person’s descriptive information, a current photograph, a list of places the person frequents, list of friends and family, description of the missing person’s vehicle, a list of possessions missing or left behind, etc.
Once a report has been filed, be sure to keep a copy. Also request the NCIC number (this reflects the person has been entered into the national FBI database and available nationwide to all law enforcement, medical examiners, and Coroners).
Regardless of the circumstance of the disappearance, making a police report is beneficial.
2. Keep a Log
Keeping a log with the full names and contact information of all people you talk to is important in maintaining good communication with everyone involved in the search for the missing person and staying organized.
It is easy to feel overwhelmed when making numerous phone calls, sending emails, etc. Keeping a log is a simple but important way to stay organized and maintain effectiveness, in addition to reducing stress.
3. Contact Family, Friends and Coworkers
Many times, a simple lack of communication can occur, and a missing person can be found by contacting family, friends, and coworkers.
Even after making a missing person report to police, be sure to reach out to others to find out if they have seen the individual or told where the person may be going. Life can become busy and simple miscommunication can contribute to a person being out of touch for extended periods of time. Cover all your bases by calling or texting friends to find out if they have heard from the missing person.
4. Social Networks
Social networks like Facebook can be integral to the search for a missing person from the moment the person is missing to an ongoing search if necessary.
Look at the missing person’s social media pages for their last posts, any information about their plans and even state of mind. Look to see if they received any harassing or strange communications from others.
Contact Facebook friends and ask if they have heard from or seen the missing person. It is important to provide any pertinent information you receive from others to the investigating law enforcement agency.
Also, Facebook and Instagram are the perfect places to obtain current photographs of the missing person to be provided to law enforcement and to make fliers.
5. Contact Jails, Homeless Shelters, Hospitals and Morgues
It is important to remain cognizant of law enforcement’s limitations when searching for a missing person, especially adults as they have a right to go missing if they so choose.
As difficult as it can be, it is necessary to contact hospitals and morgues to see if the individual is injured in the hospital or unidentified in a morgue. This can be a very difficult task and you may want to ask a friend or family member to help make the calls.
6. Register the Missing Person with Organizations Offering Resources
If you are searching for a missing child, call the National Center for Missing & Exploited Children (NCMEC) as soon as possible. NCMEC specializes in providing services for families and children who are missing. NCMEC can be reached at 1-800-THE-LOST (800-843-5678).
For families searching for someone with mental illness, the National Alliance on Mental Illness (NAMI) provides resources for families. Their website also offers many resources.
Contact the National Missing and Unidentified Persons System (NAMUS) at www.findthemissing.org or www.namus.org. NAMUS is a powerful resource where information about missing persons is entered by family members of missing persons, the criminal justice community, law enforcement, and medical examiners and is publicly accessible.
7. Make a One-Page Flyer
Make a one-page flyer of the missing person. The flyer should contain the following:
Preferably two current photographs of the missing person
Full name
Height, Weight, Age
Photo of vehicle and license plate
Place last seen
Phone number of investigating law enforcement
*NOTE: It is recommended you never place your own phone number or contact information on a missing person flyer. First, it is very important calls are handled by a professional so as not to compromise an investigation. Second, many times families will receive cruel, harassing, and misleading calls from the public and it is very important to protect yourself and your family by buffering these calls.
Engage the public by asking community store owners to hang signs in their place of businesses. Place one at your local post office and anywhere you can legally hang a public notice.
8. Create a Website and Social Media Page
Facebook, Twitter, Instagram, Pinterest and other social network sites can be instrumental when searching for a missing loved one, especially if they are not found immediately. With any missing person case, it is important to maintain awareness and keep the public engaged in the search.
Create a site with an engaging name like “Find Jane Doe” or “Missing Jane Smith”. This will help bring your page up in Google and related search results.
Post recent pictures and include specific descriptive information to include the clothing they were last wearing, jewelry, glasses, tattoos, scars, etc.
Upload a PDF version of the flier so others can share and download to post in their communities.
If your loved one has a mental illness, you may want to simply say the person is “endangered” due to a medical condition or vulnerable and needs medications.
Add links to any news stories.
Upload a video and make a personal public appeal.
Make sure to provide the investigating law enforcement agency’s number and encourage people to call them directly with information and leads.
9. Alert your Local Newspapers and Media
Getting local media to assist can sometimes be difficult. News stations are not likely to cover a missing person story unless it comes from law enforcement. It is much easier if law enforcement puts out a press release indicating a person is in danger. Speak to the detectives and ask if they will issue a press release.
10. Hiring a Private Investigator
When is it time to hire a private investigator? There is no easy answer, but it is encouraged to consult with one early on, especially if the person has not returned home within a few days.
Because there is only so much law enforcement can do, at times finding the missing person requires additional assistance, both professional and specialized.
A missing person private investigator has access to databases and systems the general public does not, making finding a missing person a much easier task. An experienced private detective with experience working with law enforcement can be an asset to a missing person investigation, and can ease the burden off families, allowing family and friends to concentrate on other efforts, like social networking and keeping the public engaged.
Experienced private investigators can access information, interview witnesses and community members in order to generate new leads for an investigation, sharing information with the investigating law enforcement agency to ensure all rocks are being overturned.
Because their missing person private investigation services are being paid for, a private investigator will ensure locating the missing person has their full attention.
It is also advisable to look for a missing person private investigator who has experience working with media, so they may comment on the case without compromising law enforcement’s investigation.
About Kym L. Pasqualini
Kym Pasqualini is founder and served as CEO for the Nation’s Missing Children Organization and National Center for Missing Adults from 1994-2010. Kym has worked with media world-wide and quoted in publications such as People Magazine, Cosmopolitan, Glamour. Kym has appeared in local and national media to include CNN, FOX, BBC, Montel Williams and the John Walsh Show. Kym continues to work with families of the missing and law enforcement nationwide.
