For months, the family of 5-year-old Lucas Hernandez wondered if they would ever have answers in his mysterious disappearance. On the day he disappeared, he was left in the care of his father’s girlfriend, Emily Glass. In the missing persons report Glass gave to investigators, she said she saw Lucas playing in his room around three in the afternoon. She then took a shower and fell asleep. When she awoke around six in the evening, Lucas was nowhere to be found.
Law enforcement in Wichita investigated for months, unearthing no credible leads into Lucas’ disappearance. Months later, on May 24th, locals were shocked after a private investigator blew the case wide open by informing law enforcement Emily Glass had led them to the decomposing remains of little Lucas under a nearby bridge. Why would Glass, after dealing with law enforcement for months, only then break her silence regarding her knowledge of the little boy’s body? The answer is as simple as this: Private investigators have advantages law enforcement do not when it comes to conducting concurrent independent investigations in criminal and missing persons cases.
So how is a private investigator’s approach different from the approach of a local, state, or federal law enforcement agency? The first thing to consider is the caseload of most law enforcement agencies. From the moment an initial report is made, in both criminal and missing persons cases, law enforcement have the meticulous and overwhelming task of gathering evidence to build a case that will secure justice on behalf of the victims and the state. Crime scenes need to be mined for evidence by medical examiners and crime scene technicians. Detectives and other investigators need to canvass witnesses—sometimes dozens of people—in the area who might have seen or heard something. Now imagine the workload of one case multiplied by 40 or 50 times. An audit conducted in Portland Oregon in 2007 reviewed law enforcement data from Portland itself, and nine other surrounding cities, to conclude the average caseload for a detective in Portland was a median of 54. This is compared to a 5-year average of 56 cases. Knowing statistics like these are similar in law enforcement agencies all across the country, it’s easy to see how the progress of cases might slow to a crawl. Agencies are overwhelmed, and this is where private investigators have the advantage. Private investigators may only handle one or two cases at a time, giving them their full focus and attention. Wichita law enforcement might have faced similar challenges of an overwhelming caseload when it came to investigating Lucas Hernandez’s disappearance. An article released by the Wichita Eagle in mid-December of 2017 revealed, as of publication, there were still ten homicides from the year 2017 remaining unsolved as the new year approached.
Another compelling advantage for private investigators might initially sound like a disadvantage: Private investigators have no powers of arrest. It seems counter-intuitive that a private investigator may use the same tools as law enforcement, ask the same questions, and may even come to the same conclusion as law enforcement without the ability to arrest a suspect for the crime. However, the case of Hernandez showcased exactly why a private investigator—and their inability to arrest—broke the case wide open. Jim Murray of Star Investigations told KMBC News in Kansas, “We’re less of a threat sometimes to people that we’re talking to because we have no powers of arrest,” said Jim. “We can’t arrest them.” This could explain why Emily Glass finally led a private investigator to Lucas’s body, because she knew they could not put handcuffs on her in that moment.
Unfortunately, family members and locals will never have the truth about what happened to Lucas. In the wake of the private investigator’s discovery, autopsy reports were found to be inconsistent with what Glass told both police and the PI, but before the People could build a case against her, Glass was found dead from an apparent suicide. However, were it not for the efforts of the private investigator, Lucas’s father may never have had answers in his son’s disappearance.
Carie McMichael is the Communications and Media Specialist for Lauth Investigations International, writing about investigative topics such as missing persons and corporate investigations. To learn more about what we do, please visit our website.
At Lauth Missing Person Investigations, we specialize in complex missing person investigations of endangered missing children and adults.
The investigative team at Lauth Investigations has over 40 years combined experience working closely with the families of missing persons, local, state and federal law enforcement, along with national media and missing persons organizations throughout the country and internationally.
Founded in 1995, Thomas Lauth is a nationally recognized Missing Persons and Human Trafficking Investigator and graduate of the Indiana Law Enforcement Academy, who initially served as Senior Criminal Investigator for Marion County Public Defender Agency located in Indiana.
Lauth has served as both a prosecution and defense witness on numerous missing persons and homicides at the federal and state levels, including being appointed by state and federal courts to conduct independent investigations of homicides, robberies, and other serious felony matters.
In addition, Thomas has attended various U.S. Department of Justice conferences on missing persons, human trafficking, and child abduction. He served as a volunteer Advisor to the Nation’s Missing Children Organization and the National Center for Missing Adults for nearly twenty years.
In addition to working with local and state law enforcement, Lauth has worked cooperatively with Interpol, Federal Bureau of Investigation, U.S. State Department, the U.S. Consulate and various foreign embassies.
Lauth is considered an expert in missing persons by national media and has appeared in publications like Essence Magazine, USA Today, Los Angeles Daily News, San Diego Tribune, New York Times and more.
According to the National Crime Information Center (NCIC) database at the Federal Bureau of Investigation, as of May 31, 2018, there were 87,608 active missing person cases in the United States.
Missing persons are entered into various categories such as Juvenile, Endangered, Involuntary or Non-family Abductions, Disability, Catastrophe and Other. Though it is not mandated for law enforcement to enter missing persons into NCIC, it is beneficial to both the missing person and the private investigation. Lauth Investigations verifies all missing persons investigated are entered into NCIC making the missing person’s information available to all law enforcement throughout the country to include, medical examiners and Coroners.
By creating more public awareness, it increases the potential for generating leads. Lauth is one of the few private investigators in the country who works every day in locating missing persons, focusing on creating a collaborative effort between various victim assistance organizations, media, and law enforcement to create a successful public awareness campaign.
Lauth Investigations success rate is averaged at approximately 85% over 20 years working with families of missing persons. Every case is unique based on the circumstances of the disappearance and discovery based upon the private investigator’s fact-finding.
When hired, Lauth exclusively focuses on the specific missing person case, ensuring full attention is given to each case. Lauth is experienced in searching for missing persons between the ages of approximately 12-years old to seniors.
Circumstances of disappearances include at-risk children, teens, at-risk adults missing due to foul play, human trafficking, custodial and non-custodial abduction, (including Hague and non-compliant Hague countries), homeless, and those suffering from disabilities such as mental illness or missing persons suffering from Alzheimer’s disease.
Following are a few excerpts from letters Thomas Lauth has received throughout the years:
Mr. Lauth’s credentials indicate he has a high success rate of locating individuals and we have also found this to be true. He not only utilizes various resources to help locate individuals, but he frequently follows up with them after they are located to see how they are transitioning.
We will continue to utilize Thomas Lauth’s services in the future. His assistance with this organization and the many families of missing person we refer him to give hope to the possibility these families will once again be able to hold their loved ones in their arms. We highly recommend the services he provides to the families of missing persons.
Erin Bruno, National Center for Missing Adults
At a highly emotional time, I found the contact with Mr. Lauth to be quite reassuring. His experience in investigations of missing persons is quite impressive and without pressure, he outlined the stages of his proposed investigation costs and projected number of days to successfully locate my son.
As Tom predicted, my son was located a day later and was brought to the hospital in very bad shape. I am convinced without his intervention, my son was at extreme risk of death, or trafficked to other major cities around the world.
I am honored to provide a letter of reference for this remarkable man who is such a strong advocate for missing persons. My experience is such that I do not recommend relying solely on a local police department to locate a missing person, particularly with mental illness. The risk of exploitation or other harm is simply too great and hiring an experienced private investigator is more likely to bring a loved one home again.
Liz Mallin, mother of Brandon
Thomas Lauth, an investigator who specializes in missing children and adults, has been one of the most reliable and imaginative investigators we have found to date. Mr. Lauth’s experience with our organization, as well as the work he has done for the National Center for Missing Adults, has proven to be invaluable in the locating of abductors and bringing missing children and adults home.
Mr. Lauth’s impressive list of successes as well as his passion for the “left behind parent” makes him more than qualified to work in the area of child abduction. I would not hesitate to recommend Mr. Lauth to any parent who has lost a child. I personally feel that it is Mr. Lauth’s feelings for the children that separate him from so many other investigators.
David Thelen, CEO of Committee for Missing Children, Inc.
I wanted to take this opportunity to formally commend and recommend the services provided by Thomas Lauth at Lauth Investigations. My family and I recently worked with Thomas regarding my sister and nephew who had been missing for almost two years.
Tom was the second investigator that worked the case. Based on the excellent service we experienced, I sincerely regret that we did not work with him initially.
I found Thomas to be extremely knowledgeable, professional and emphatic. I immediately felt comfortable confiding in him. In response, Thomas offered a complete plan, with accurate cost disclosures and regular substantive updates.
Most importantly, Thomas did exactly what he promised to do, on time and within the estimated budget we initially discussed. Thanks to his efforts, we were able to speak with both missing parties for the first time since 2003.
Tom is an absolute gem. I strongly recommend him to anyone who may find him or herself in the unfortunate circumstance of losing contact with a loved one.
Andrea D. Townsend, Attorney at Law
Recently, my son was missing, and we had nowhere to turn until we found you. He had taken off for work and never got there. No one knew where he was, and police couldn’t help because he was of age.
If any parent is in our situation, I highly recommend they call you. You were so helpful and kind to us. You understood just how worried we were.
You met my husband in Massachusetts, where we finally figured out where he was. You stayed there until he was found and let us contact him. Your kindness and professional manner were of great comfort to us in our time of need. It is so hard not knowing where your child is. Anyone going through these hard times needs to know there is an organization out there that cares and handles the problem for you.
You don’t know what you gave back to us. My son means the world to me and getting him back made my world complete again.
I want to thank you from the bottom of my heart and hope that anyone else missing a child will call you. You are the best!
According to the National Crime Information Center (NCIC) at the Federal Bureau of Investigation (FBI), there are 86,927 active missing persons cases as of April 30, 2018. These cases include juvenile disappearances, endangered missing, involuntary or “non-family” abductions, those with disabilities, catastrophe victims and those entered into NCIC as “other.”
When a person we love goes missing, a time of great emotional turmoil and intense ambiguity follows. Dr. Pauline Boss said decades ago, having a loved one go missing is one of the most traumatic of human experiences.
Not only are families trying to manage the trauma of “not knowing” where their loved one is, they must quickly learn to maneuver the legal system. When do you report a loved one missing? What happens when police get involved? What can you do to help find a missing person? These are just a few of the questions a family of a missing person is facing.
Unfortunately, there is no handbook to fully educate someone as to what do to and how to emotionally handle the initial shock or help maintain the energy needed to find a loved one who has mysteriously vanished. However, there are many things you can do to help find a missing loved one and help reduce stress for family members.
There are various contributors to cause a person to go missing. A family member may suffer from Alzheimer’s or mental illness, they may be a victim of domestic violence, live a “high risk” lifestyle, even be a victim of a vehicular accident. There are also disappearances that cannot be immediately explained.
The key to increasing the chances of finding a missing person safe is acting fast and initiating a search effort as soon as possible. From making the initial missing person report and engaging the public to hiring a private investigator, there is much to expedite finding a missing loved one.
1. Contact Authorities
Making a police report is the first and most vital step in initiating a search for a missing person. Filing a police report ensures local law enforcement is alerted to the disappearance and can assess the situation to determine if the person may be in danger and if an investigation needs to be conducted.
When a child goes missing, law enforcement is required by federal mandate to take the report immediately and enter the child’s information into the National Crime Information Center at the FBI. However, when an adult goes missing, law enforcement is not required to take an immediate report or enter the person into NCIC and may cite a 24-48 hour waiting period as policy. There is no federal mandate requiring law enforcement to wait to take a report. It helps to be calm while insisting they take a report.
Though many law enforcement agencies will take an immediate report, it is recommended to inform officers of anything to classify the person as endangered such as needing medications for a medical condition, suffering from mental illness, being a danger to themselves or others, a domestic violence situation, any threats the person may have received, a situation where it is out of normal behavior to vanish for any length of time. For example, if a mother regularly picks up her child at daycare and fails to arrive to pick their child up, this would be considered out of the behavioral norm.
Be prepared to provide authorities with the missing person’s descriptive information, a current photograph, a list of places the person frequents, list of friends and family, description of the missing person’s vehicle, a list of possessions missing or left behind, etc.
Once a report has been filed, be sure to keep a copy. Also request the NCIC number (this reflects the person has been entered into the national FBI database and available nationwide to all law enforcement, medical examiners, and Coroners).
Regardless of the circumstance of the disappearance, making a police report is beneficial.
2. Keep a Log
Keeping a log with the full names and contact information of all people you talk to is important in maintaining good communication with everyone involved in the search for the missing person and staying organized.
It is easy to feel overwhelmed when making numerous phone calls, sending emails, etc. Keeping a log is a simple but important way to stay organized and maintain effectiveness, in addition to reducing stress.
3. Contact Family, Friends and Coworkers
Many times, a simple lack of communication can occur, and a missing person can be found by contacting family, friends, and coworkers.
Even after making a missing person report to police, be sure to reach out to others to find out if they have seen the individual or told where the person may be going. Life can become busy and simple miscommunication can contribute to a person being out of touch for extended periods of time. Cover all your bases by calling or texting friends to find out if they have heard from the missing person.
4. Social Networks
Social networks like Facebook can be integral to the search for a missing person from the moment the person is missing to an ongoing search if necessary.
Look at the missing person’s social media pages for their last posts, any information about their plans and even state of mind. Look to see if they received any harassing or strange communications from others.
Contact Facebook friends and ask if they have heard from or seen the missing person. It is important to provide any pertinent information you receive from others to the investigating law enforcement agency.
Also, Facebook and Instagram are the perfect places to obtain current photographs of the missing person to be provided to law enforcement and to make fliers.
5. Contact Jails, Homeless Shelters, Hospitals and Morgues
It is important to remain cognizant of law enforcement’s limitations when searching for a missing person, especially adults as they have a right to go missing if they so choose.
As difficult as it can be, it is necessary to contact hospitals and morgues to see if the individual is injured in the hospital or unidentified in a morgue. This can be a very difficult task and you may want to ask a friend or family member to help make the calls.
6. Register the Missing Person with Organizations Offering Resources
If you are searching for a missing child, call the National Center for Missing & Exploited Children (NCMEC) as soon as possible. NCMEC specializes in providing services for families and children who are missing. NCMEC can be reached at 1-800-THE-LOST (800-843-5678).
For families searching for someone with mental illness, the National Alliance on Mental Illness (NAMI) provides resources for families. Their website also offers many resources.
Contact the National Missing and Unidentified Persons System (NAMUS) at www.findthemissing.org or www.namus.org. NAMUS is a powerful resource where information about missing persons is entered by family members of missing persons, the criminal justice community, law enforcement, and medical examiners and is publicly accessible.
7. Make a One-Page Flyer
Make a one-page flyer of the missing person. The flyer should contain the following:
Preferably two current photographs of the missing person
Full name
Height, Weight, Age
Photo of vehicle and license plate
Place last seen
Phone number of investigating law enforcement
*NOTE: It is recommended you never place your own phone number or contact information on a missing person flyer. First, it is very important calls are handled by a professional so as not to compromise an investigation. Second, many times families will receive cruel, harassing, and misleading calls from the public and it is very important to protect yourself and your family by buffering these calls.
Engage the public by asking community store owners to hang signs in their place of businesses. Place one at your local post office and anywhere you can legally hang a public notice.
8. Create a Website and Social Media Page
Facebook, Twitter, Instagram, Pinterest and other social network sites can be instrumental when searching for a missing loved one, especially if they are not found immediately. With any missing person case, it is important to maintain awareness and keep the public engaged in the search.
Create a site with an engaging name like “Find Jane Doe” or “Missing Jane Smith”. This will help bring your page up in Google and related search results.
Post recent pictures and include specific descriptive information to include the clothing they were last wearing, jewelry, glasses, tattoos, scars, etc.
Upload a PDF version of the flier so others can share and download to post in their communities.
If your loved one has a mental illness, you may want to simply say the person is “endangered” due to a medical condition or vulnerable and needs medications.
Add links to any news stories.
Upload a video and make a personal public appeal.
Make sure to provide the investigating law enforcement agency’s number and encourage people to call them directly with information and leads.
9. Alert your Local Newspapers and Media
Getting local media to assist can sometimes be difficult. News stations are not likely to cover a missing person story unless it comes from law enforcement. It is much easier if law enforcement puts out a press release indicating a person is in danger. Speak to the detectives and ask if they will issue a press release.
10. Hiring a Private Investigator
When is it time to hire a private investigator? There is no easy answer, but it is encouraged to consult with one early on, especially if the person has not returned home within a few days.
Because there is only so much law enforcement can do, at times finding the missing person requires additional assistance, both professional and specialized.
A missing person private investigator has access to databases and systems the general public does not, making finding a missing person a much easier task. An experienced private detective with experience working with law enforcement can be an asset to a missing person investigation, and can ease the burden off families, allowing family and friends to concentrate on other efforts, like social networking and keeping the public engaged.
Experienced private investigators can access information, interview witnesses and community members in order to generate new leads for an investigation, sharing information with the investigating law enforcement agency to ensure all rocks are being overturned.
Because their missing person private investigation services are being paid for, a private investigator will ensure locating the missing person has their full attention.
It is also advisable to look for a missing person private investigator who has experience working with media, so they may comment on the case without compromising law enforcement’s investigation.
About Kym L. Pasqualini
Kym Pasqualini is founder and served as CEO for the Nation’s Missing Children Organization and National Center for Missing Adults from 1994-2010. Kym has worked with media world-wide and quoted in publications such as People Magazine, Cosmopolitan, Glamour. Kym has appeared in local and national media to include CNN, FOX, BBC, Montel Williams and the John Walsh Show. Kym continues to work with families of the missing and law enforcement nationwide.
The month of May is a time to celebrate the women in our lives who brought us up. During this time, when they should have been talking of treasured childhood memories while visiting with family, one Baltimore family was in the grip of fear and uncertainty following the disappearance of a mother in their lives. Akia Eggleston, 22, was reported missing on May 7, 2017, and since then, both family and law enforcement have been trying to make sense of her disappearance. Was she a victim of intimate partner violence, or did she simply vanish without a trace?
As if it were not horrifying enough for a loved one to go missing without answers, the anxiety of Akia’s disappearance was only escalated by the fact she was eight months pregnant. Shortly before her disappearance, she’d recently had a prenatal checkup for, what her doctors described as, a “high-risk pregnancy.” The baby was determined to be breach and Akia was scheduled for a cesarean. She was placed on bedrest.
When Akia failed to show up for her own baby shower, her loved ones began to suspect something was wrong. Her family told police Akia was excited about her impending delivery and would never have left her two-year-old daughter willingly. She also placed a $900 deposit down for the baby shower.
Concerned family calls went unanswered prompting the family to go check on her at the apartment where she was staying. What they found only heightened their suspicions. According to Akia’s stepfather, Shawn Wilkinson, “The only thing left in her apartment was her bed and a couple of dressers. It looked like she had moved out, but we know she couldn’t move anything because of her high-risk pregnancy. She could barely walk.” A recent article by Fox News in Baltimore, marking the one-year anniversary of Akia’s disappearance, also notes her personal belongings were missing and there was a sizable hole in the wall.
One of the unique problems in the case of missing adults in the United States is law enforcement is not always able to treat cases like these with the urgency they might require. Akia’s age was a factor preventing law enforcement from ruling out she did leave the apartment of her own free will. According to The Charley Project—a publicity vehicle maintaining awareness of missing persons cases—reports before the time of her disappearance, the family did not know the identity of the father of her unborn child, only that he was a family friend. Law enforcement determined from text messages between Akia and her female roommate she was planning on moving in with him. Reports indicated Akia had remained active during her pregnancy despite having been placed on bedrest, so law enforcement had to consider the possibility Akia left the apartment of her own accord.
Another piece of evidence, strengthening this resolve, was the last confirmed time Akia Eggleston was seen alive—on surveillance footage at a nearby bank. Detective Michael Reno told Crime Watch Daily, “The bank surveillance shows her at the bank by herself. She doesn’t look disheveled, she doesn’t look like she’s under any kind of stress, she’s there on her own. She presents a cashier’s check to the teller, she receives cash, and she leaves.” The amount of money withdrawn by Akia is characterized by Reno as “a lot,” which might be another explanation as to why police did not suspect foul play when first investigating.
It wasn’t until July of 2017 investigators announced they were considering foul play in the disappearance of Akia Eggleston. Baltimore Police spokesman T.J. Smith said, “At this state, I think we’re prepared to pivot, foul play is something we’re absolutely exploring. We’re obviously beyond the point where she could have given birth.” Akia had been placed on a notification registry alerting law enforcement if she was admitted to a hospital to deliver her unborn child, but she never did. The serious implications of her high-risk pregnancy also make it unlikely she would have been able to survive a home birth without medical assistance.
In October of 2017, a vigil was held outside Akia’s home. Shawn Wilkinson was there to speak, reaching out to the community for answers about his stepdaughter’s disappearance, “We need that one individual to step forward and give us some closure.” At the vigil, while everyone prayed for Akia’s safe return home, an eerie clue surfaced. Someone approached Wilkinson and claimed they’d found something in a bush outside the apartment. “I went behind the bush. I flipped it over with my foot to see what it said. It was her bank card,” Wilkinson said. Authorities were immediately contacted, and the card was seized as evidence.
Now one year later, Wilkinson and his family still do not have answers. Is it possible an expectant mother who is prescribed bed rest could move herself and many belongings out of her apartment alone? Or could the unidentified father of the child have played a role? Remember, when her family went to check on her well-being, they noticed a significant hole in the wall. While thought to be woefully under-reported, the National Institutes of Health estimates 300,000 women are the victims of intimate partner violence during pregnancy. The NIH also reports the second leading cause of death in pregnant women—after car accidents—is homicide, with more than two-thirds of those women being killed in their first trimester. Authorities have reportedly spoken to the expectant father of Akia’s unborn child but have not yet named any suspects in their investigation.
Akia Eggleston is 22 years old and is described as 4’8” tall, weighing 145 lbs. with black hair and brown eyes. She would no longer be pregnant. Anyone with information regarding her case is urged to call the Baltimore Police Department at (443) 984-7385.
Carie McMichael is the Communication and Media Specialist for Lauth Investigations International, a private investigation firm based in Indianapolis, Indiana–delivering proactive and diligent solutions for over 30 years. For more information, please visit our website.
You receive a phone call and hear the voice of someone you don’t recognize. They tell you they have your child and will kill them unless you pay a ransom. They direct you not to call police or you will never see your child again.
What would you do?
You tell the person on the other end of the phone not to hang up. You don’t want to disconnect with the one person that can reunite you with your child. You plead for your child’s safe return. “Please don’t hurt her. I will do whatever you want,” you cry.
They demand you go to the bank and wire a ransom of several thousand dollars. Do you call the police? Do you pay the ransom and hope some thug will return your child to you safe?
A child going missing is every parent’s worst nightmare. For those who do have a missing child, living with such ambiguity is said to be the most traumatic of human experiences.
Sounds like a situation that only happens in the movies, right? Or, something only happening to the wealthy.
According to Newsweek, the Seattle Police Department is issuing warnings to parents advising scammers are targeting parents and demanding a ransom in exchange for the safe return of children they kidnapped . . . well, virtually kidnapped. Police throughout the country are following suit.
On March 8, 2017, in Ravensdale, Kings County, approximately 30 miles southeast of Seattle, a mother drops her children off at the school bus. Shortly thereafter, she receives a phone call from a man who threatened to kill her child if she didn’t pay a ransom.
The mother was able to reach out to the school to make sure her children were there. The school confirmed they were safe.
King’s County Sheriff’s Office told ABC News, this was the first reported incident in their jurisdiction.
In another case, a woman called a father “hysterically crying” claiming to be his daughter and stating she had been kidnapped. A man then got on the phone and told the dad if he didn’t pay a ransom, he would hurt his daughter.
Officers in Denver have responded to several reports of kidnappings. In a press release issued by the Denver Police Department, police say the caller demands a monetary payment in exchange for the release of the victim’s child. The caller dials the parents in the afternoon and demands the ransom to be wired to a bank.
After investigating the recent incidents in Denver, they determined the kidnappings were false and all children involved in the incidents were found safe.
Virtually Kidnapped Daughter
On Monday, April 16th, Sean Hollister was at his residence in Longmont, Colorado, about 15 miles northeast of Boulder, and received a frightening call from his 11-year old daughter who he thought was at school.
“My daughter was in tears, sobbing,” Hollister told the Times-Call. “I thought she was in trouble or something. She said, ‘Dad, I’m sorry I let this happen,’ which is exactly what she would say,” Hollister said.
“I said, ‘What’s wrong,’ and I offered up her name, so he knew my kid’s name,” Hollister said a man got on the phone and told him, “I got your daughter in a truck. She is on her way to Mexico.”
When Hollister told the man he was calling the police, the girl came back on the phone screaming. “Daddy, they are cutting me. Don’t call 911.”
Hollister was able to call police on his cell phone. “The caller told Hollister to get his wallet and identification and promptly leave the house.
Victims of “virtual kidnapping” describe the incident as traumatic.
Hollister’s postman was in the yard when he walked outside. “I’m mouthing ‘Help me,’ and he is freaking out,” said Hollister.
Longmont police showed up at his home fast and they took over from there and the caller hung up. Officers quickly determined Hollister’s daughter was safe.
The traumatized father would later find out the callers were trying to pull off a “virtual kidnapping” scam.
“The gap between the cops getting there and finding out my daughter is okay was terrifying,” said Hollister. “Who would think someone would be that cruel?”
Hollister’s caller had a Mexico number, but police say it is possible the caller was local and hijacked the number to appear like the call was made from out of the country.
In yet another case, a woman received a frantic call her brother had been kidnapped, injured and bleeding out, demanding thousands of dollars through a wire to return him safely. She was able to reach her brother on another phone and never paid any money, but a clear sign anyone can be a victim of this type of horrific scam.
According to FBI kidnapping expert, Agent Eric Arbuthnot, several organizations use these scams regularly to make money.
“Thousands of dollars in ransom,” said Arbuthnot. “And you’re talking about a criminal organization that is capable of doing more than one kidnapping at a time.”
According to Arbuthnot many of the cases have been happening on the West coast and along the border involving criminal organizations from Mexico, some claiming to be members of the cartel.
The FBI has seen recent increases in California, Nevada, New York, and Texas.
Monroe Police Department in Connecticut said by using social media, scammers can identify a victim, look up relatives, and reference names of family members and friends to make the call appear legitimate.
FBI Supervisory Agent Christopher Johnson said his office in St. Louis, Missouri deals with these types of crimes. “Scammers will often mention specific facts about the parent or victim, likely from information they were able to obtain online.”
Authorities say about one in five kidnapping cases are successful resulting in the criminal getting their ransom and not getting caught. While extortion has been around for decades, virtual ransom kidnapping calls are increasing around the country.
FBI Special Agent Glenn Milnor warns parents about virtual kidnapping.
With this emerging scam, the FBI has launched a nationwide campaign to warn parents to fight back against “virtual kidnapping.”
If you receive a virtual kidnapping ransom call…
Unlike traditional kidnapping schemes, a “virtual kidnapper” has not actually kidnapped anyone. According to the Federal Bureau of Investigation, if you receive a call from an individual demanding a ransom for the safe return of a kidnap victim, it is suggested you quickly evaluate the following to determine if you are receiving a legitimate ransom call:
Caller insists you stay on the phone.
Call does not come from your child’s cell phone.
Caller tries to stop you from contacting the kidnap victim.
Call includes demand for ransom to be paid via wire transfer.
Ransom amounts may decrease quickly.
Knowing what to do
Police say it is best to hang up the phone; however, if you continue the conversation pay attention to the following:
If you engage the caller, don’t call out your loved one’s name.
Deliberately try to slow the situation down and ask to speak to your child directly.
Ask “proof of life” questions like, “How do I know my loved one is okay?”
To gain confirmation if your child is an actual kidnapping victim, ask questions only your child would know such as the name of a pet.
Listen very closely to the voice of the person speaking. If possible record the call.
Have someone else try to call your child’s cell phone, school, text, social media, etc., to confirm their safety.
To buy time, repeat the caller’s request and tell them you are writing down the demand or tell the caller you need time to make arrangements.
Don’t agree to pay a ransom: by wire or in person.
Don’t deliver money in person.
Immediately call your local FBI office and police.
According to the National Crime Information Center (NCIC), as of March 31, 2017, there were 86,618 active missing person cases in the FBI database, with 8,792 entered as involuntary.
Experts agree an actual kidnapping with a ransom demand is quite rare but all experts urge parents to be vigilant.