First 72: A Missing Person Investigator’s Race Against Time

First 72: A Missing Person Investigator’s Race Against Time

missing person investigation

If you watch a lot of crime dramas, either on television or on the silver screen, you might have heard a law enforcement character say something to the effect of, “You must wait 24 hours before reporting a person missing.” It surprises many Americans that this is a myth perpetuated by mainstream media to cover narrative plot-holes. In fact, waiting even a few hours can compromise a missing persons investigation, as the first 72 hours are the most important when investigators begin searching for a missing person.

Close your eyes and try to remember what you had for breakfast three days ago. If you have a repetitive routine, this might be easy for you. Unfortunately, when it comes to interviewing witnesses, investigators just aren’t that lucky. Dr. Bryanna Fox recently told ABC news, in an interview regarding the importance of time in any investigation, “The information that law enforcement gets tends to be a little more accurate, and they are able to act on the information and hopefully get that person who is missing quicker.” The passage of time is one of investigators’ greatest obstacles when it comes to missing person cases. Not only does time hinder a witness’s memory, but evidence is also lost and cannot be properly secured. Leads go cold as time is lost, and the trail slips through investigators fingers.

Those who report a person missing will be one of law enforcement’s greatest assets as a person closest to them, but the pool of human resources doesn’t end with their friends and family. As those close to the missing person begin to fill law enforcement in on their routine, investigators take that information and use it to piece together their movements in the hours before they disappeared. They interview members of the public who are affiliated with the person’s routine, such as their neighbors, coworkers, employees of the grocery store they frequent, hair stylists, mechanics, etc. Locating these witnesses as soon as possible is paramount to providing accurate accounts of what they saw, heard, or noticed during this crucial time frame. It’s important investigators retrace the missing person’s steps as soon as possible in order to gather any physical evidence that might lead to their whereabouts. Take a familiar scenario, for instance: A young woman leaving her job late at night is attacked and abducted between the business and her vehicle. The vicinity of this abduction is the initial crime scene. Time (and weather, if outdoors) can erode evidence of a struggle. Scientific methods and investigation procedures become less effective when technicians are unable to observe the crime scene in the same condition at the time of the abduction. Another common issue with the passage of time is securing video footage. Surveillance technology has become so ubiquitous in the United States many investigators, especially those in large municipalities may be able to track a perpetrator’s movements street to street, creating a partial road map to the missing person’s whereabouts. However, depending on the quality of this surveillance equipment, these devices may automatically recycle valuable footage before it can be preserved by investigators, thereby resulting in a dead end.

It’s not uncommon for a person to go missing on their own terms. Perhaps they want a fresh start, or they’re running from law enforcement. Adults are free to disappear, if that’s what they wish, but loved ones should still remain concerned. The first 72 hours of a missing person investigation can be the difference between life and death, as the missing person might be in danger. When law enforcement believe a missing person might not have vanished of their own accord, they classify the person as “missing endangered.” This classification is often reserved for minors under 18, or senior citizens over 65, but definitions vary from state to state.  In Indiana, endangered missing persons bulletins are often accompanied by a Silver Alert, which applies to senior citizens and adults who might be imminently harmed. Indiana recently began issuing Silver Alerts when children are reported missing as well to instantly distinguish the circumstances of their disappearance. For instance, a child who is abducted by a custodial parent or family member are often not in immediate danger, qualifying them for an Amber Alert. When there is evidence to the contrary, however, law enforcement in Indiana can issue a Silver Alert to classify the child as endangered missing. Dr. Michelle Jeanis, a criminology professor at the University of Louisiana, describes a horrifying reality that sends fretful parents into a tailspin. In the rare case of a stranger abduction, children are killed only a short time after they’ve been taken. Senior citizens and adults who may have disabilities, mental illnesses, or who are otherwise unable to take care of themselves are also at high risk. Consequently, time is of the essence when it comes to reporting these individuals missing so investigators can jump on their trail to ensure they are reunited with their families safe and sound.

Kierra ColesSocial media platforms and mainstream media coverage are two of the greatest assets for investigators working on a missing persons case. In tandem with their efforts to follow the trail, the media can publish press releases with the missing person’s picture, identifying information, and the circumstances of their disappearance. As smart devices continue to climb in ubiquity, this means members of the public can have all this crucial info in their hands in seconds. A woman having her hair set in a stylist’s chair may check her social media timeline to see an alert from local law enforcement about a runaway teenager they recognize from the bus stop on their commute. She can alert authorities so investigators can immediately follow that lead. This increases the chances the teen may be found safe and returned to their family. By the same token, members of the public may recognize composite sketches of abductors or other persons of interest.

Regardless of the circumstances surrounding a person’s disappearance, time is of the essence when it comes to an investigation. When reporting a friend or loved one missing, it’s important you are armed with all possible information for investigators. Deductive reasoning will allow them to shape viable leads to follow in pursuit of their trail. Any knowledge about their personal relationships, routine, and habits will prove more useful than expected. This information allows investigators to make the most of that crucial first 72 hours, increasing the chances the missing person will be found safe and reunited with their loved ones.

Jayme Closs’s Captor Charged with Homicide, Kidnapping

Jayme Closs’s Captor Charged with Homicide, Kidnapping

jayme clossJayme Closs’s harrowing story of survival has captured the attention of the entire nation. The 13-year-old Wisconsin teen went missing almost three months ago on October 15,2018, after a cryptic phone call to 911 triggered a call from police to the Closs home where officers made a grisly discovery. Jayme’s parents, James and Denise Closs, were found shot dead and their 13-year-old daughter was nowhere to be found.

The slaying of her parents and evidence of a home invasion qualified the missing teenager for an Amber Alert by authorities, and search efforts immediately began for Jayme as investigators began to piece together what had happened in those fateful moments. 87 days passed as Jayme’s anxious family and concerned friends waited for updates in her case. Then on January 10, 2019, Jayme showed up on the street in the remote neighborhood of Gordon approximately 70 miles away, asking a passing dog walker for help. The woman grabbed Jayme and took her to a neighbor’s door, where she told the neighbor, “This is Jayme Closs, call 911!” Not too long after her reappearance, police were able to apprehend Jayme’s captor, 21-year-old Jake Thomas Patterson, who was found wandering the nearby neighborhood—likely searching for Jayme.

Investigators say Jayme’s escape was one of the luckiest breaks they’ve ever seen in a missing person case. Jayme’s case is already being analyzed as atypical, due to the surfacing information that has investigators completely floored. When Jayme reappeared last week and told law enforcement about the details of her abduction and escape, many officials were surprised. Investigators told NBC 26, “Most abductions are committed by perpetrators who live within a couple miles of the victim.” Despite the distance from the Closs home, Barron County Sheriff Christopher Fitzgerald said he does not believe her kidnapper took her across state lines. With over 88 days’ worth of evidence to comb through, investigators will be attempting to track their movements since Jayme’s disappearance.

When asked about this gigantic body of evidence, Fitzgerald told CNN, “…we’re looking for receipts, where the suspect may have been over the last 88 days. Did he take things with her? Did she go with him to the store? Did he buy clothes for her? Did he buy food?” Investigators also told NBC only about 1% of abductions are committed by someone who is not a member of the victim’s family, nor geographically located near the victim. Much of the most pertinent information in any missing persons case is collected within the first 48 hours of the investigation. Captain David Poteat of the Brown County Sheriff’s Department said when it comes to the abduction of children, the window of time is even smaller. Because of the atypicality of her case, investigators are already proffering Jayme’s case will be studied by current and future members of law enforcement for “years to come.”

As they continue to sort through evidence, Fitzgerald said Patterson likely hid her from friends and visitors, offering no further explanation. “All I know is that she was able to get out of that house and get help and the people recognized her as Jayme Closs right away.” What Jayme eventually described to investigators was a crudely constructed makeshift cell. When Patterson was expecting friends or relatives, he forced Jayme to hide under his twin-sized bed in his room. He would stack laundry baskets and plastic totes around the bed with barbells sitting against them so Jayme could not get out. He also left music blaring in his room so Jayme could not hear what was going on throughout the house. One of the people who made a number of visits while Jayme was being held captive in the Gordon cabin where Jayme was held was Patterson’s father, Patrick Patterson. He told Jean Casarez of CNN, “All I care about right now is Jayme’s family. I want to get them a note.”

Investigators have also stated when it comes to questioning Jayme about her traumatic experience, they are taking it one day at a time, “When she wants information, we’ll give it to her; and when she wants to tell us things, we’ll take it from her.”

There were many theories about the circumstances behind Jayme’s disappearance in the weeks right after she went missing. Law enforcement and citizens alike proffered it might have been a home invasion gone terribly wrong, but as of this week, Fitzgerald has stated Jayme was the only target in this crime. Once questioned by police following his arrest, it became clear Patterson had been watching Jayme for a number of weeks before he took her, but was scared off on both prior occasions. Patterson targeted Jayme and took great pains to ensure he would not be found out. He shaved his head to avoid leaving his DNA at the crime scene. Once he abducted Jayme, he took her clothes and destroyed the evidence.  The criminal complaint filed by the Barron County District Attorney said Patterson first saw Jayme getting on the bus to school when he was passing by on his way to work. Sections of the complaint are enough to make one’s arm hair stand at attention, “The defendant states when he saw (Jayme) he knew that was the girl he was going to take.” Jayme also told investigators after Patterson placed her in the trunk of his car, she heard police sirens close by not long after Patterson began driving. After Jayme was found alive, the responding officers noted on their way to the Closs home on October 15th, they passed only one vehicle.

The bottom line for investigators is this: If Jayme had not possessed the courage and fortitude to escape her captor, they would never have found her. On January 10th, she managed to push aside the totes and squeeze out of her makeshift cage. Jeanne Nutter was the dog walker she approached on the street, wearing no coat in the cold weather. Nutter took her to the door of her neighbors, Peter and Kristin Kasinskas. Law enforcement now has to decide what happens to the combined reward amount of $50,000—$25K from the FBI, and another $25K from the Jennie-O Turkey Store, where Jayme’s parents worked. Nutter helped Jayme to safety, and the Kasinskas called 911 to get her help, but they are saying they don’t want the reward. Peter Kasinskas was quoted in an interview by the Associated Press earlier this week saying the reward money should go to Jayme, “She got herself out.”

Protecting Your Child from Predators

Protecting Your Child from Predators

child safetyHow easy would it be to kidnap a child in a crowded place? Maybe the park, walking home from school or even sleeping in their own bedroom. Over again, we see parents of missing children making pleas for the safe return of their children on the news. We see the Amber Alerts and Facebook posts and immediately picture our own children’s faces, thinking “What if it happened to me?” A common reaction to something so traumatic. This is the reaction child predators elicit from their victims families every day.

A young child becoming the victim of a predator is every parent’s worst nightmare, but the fact is, it is happening every day to parents throughout the country and our own fears do not wane just because our children are getting older.

I am a parent of four grown children and a mother who has worked in the field of missing persons for over 25 years. Every day I interacted with parents who were desperately searching for their missing child. Their pain unimaginable. Very quickly I realized the crime of abduction does not discriminate based upon a child’s age.

Commonly, we think of small children when we hear the word kidnapping and we think as our children age, they are safer, but the fact is, they can become even more vulnerable as they approach adulthood. The fact is that chlid predators can predate at any age.

While teenagers are venturing out, without the protective eye of a parent, there is even more chance they can cross paths with a potential kidnapper. It is our responsibility as parents to guide our children throughout their lives and hopefully provide them with some tools that will keep them safe.

According to the National Center for Missing & Exploited Children (NCMEC), approximately 800,000 children are reported missing each year in the United States. That number accounts for nearly 2,000 per day.

The Federal Bureau of Investigation (FBI) estimates a relatively small number, approximately 115 of those missing children are abducted by strangers and listed as an “involuntary” abduction in the national database of missing children. However, this number does not account for children (to include teens), who are listed in the FBI National Crime Information Center (NCIC) in various categories such as “Endangered Missing,” “Runaways” or “Other.” Many of these disappearances are considered “long-term” with more than a year having passed with no resolution or explanation as to how or why the child disappeared. The fact is, we just don’t know, therefor accurate statistics impossible.

One thing we all can do as parents is prepare our children. Much of the following information and tools have proven to save lives.

  1. Communicate with your children

Predators do not look like the “Boogieman.” Strangers look like everyone else. Children need to understand that everyone is a stranger, even women and seniors. It is not about being unsociable, explaining this is about being cautious.

  1. Agree to a code word

Strangers have no business asking a child for directions or a lost pet. Many times, a predator will try to coerce a child into coming with them voluntarily without causing a scene by telling them they were sent by their parents to pick the child up. Agree to a simple “code word” like “Giraffe” or “Cheetos” that your child can remember and tell them to only trust an adult who knows the code word.

 

  1. Walking Away

Children should be taught to trust their instincts and walk away if a stranger approaches them. Though not all people are dangerous, it is always more important to be safe than being polite.

  1. Don’t put your child’s name on personal items

Children will tend to trust others who know their name. Never put your child’s name on personal items such as clothing or backpacks.

  1. Just scream

If approached, children should be taught to scream and run. This will scare away child predators. Reassure your child the likelihood of being approached by a stranger is minimal but should it happen, to scream “This is not my dad” or “Fire” while running away.

missing childThe stakes are high when a child becomes the target of a predator. It really is a matter of life or death. According to the FBI, statistically when a child is abducted by a stranger, the likelihood of recovering them alive diminishes with each hour that passes.

When a predator has targeted its prey, survival depends upon fighting back. For example, if approached with a knife or gun and told to get in a car, statistically the child or teen have more of a chance surviving if they fight back at the initial crime scene. Survival rates drop when a child is transported to a second crime scene.

  1. Communication

As children get older and spend more time away from parents, it is important to communicate openly with them. They need to know the dangers and reality of abduction without feeling fear which can be paralyzing.

  1. Not alone

Children should never answer the door when home alone or answer the phone and tell the caller their parent is not home.

  1. No compromises

Use the “Buddy System” and teens should always inform their parents where they are going and with who. No compromises.

  1. No shortcuts

Children should avoid shortcuts through empty parks, fields, and alleys. It is better to always remain in a well populated area to be safe.

  1. Life-saving technology

Use a GPS on their phone. There are free Apps such as Life 360. The App can be loaded on both the child’s phone and the parent’s phone and track location. Personally, my children are all grown with their own families now but my daughter and I both use Life 360 to keep tabs on each other. Though teens may demand their space, their safety trumps the right to privacy.

Remember, promote a home atmosphere that is open so kids can let you know what is going on in their lives. Child predators have been known to use distrust between parents and children in order to manipulate them. It is important to help them to have an understanding and confidence you want the best for them. Thomas Lauth has been in the private investigation industry for over 30 years, and in the cases of missing children, he stresses the importance of communication between parent and child, “We often get calls for missing children and teens. Once located and reunited with their families, we often educate parents or caregivers on tenets that would prevent this from occurring again. Regardless of circumstances, the most important thing is communication. Not only open and honest communication between parent and child, but communication safety concerning things like social media. In a world where young people are glued to their devices, it’s paramount that they remember to have awareness of their surroundings. Communicate, Educate, Communicate.”

Teaching children techniques to avoid an abduction and child predators

The window of opportunity to save oneself from danger might be seconds and children need to feel confident enough to make a split-second decision. Child predators are depending on a child’s fear to overpower and subdue them.  In addition to coercion, abductors use intimidation. There are some techniques you can practice at home to build their self-confidence should they ever be face to face with a kidnapper.

  1. Practice yelling “Stop, Stranger” or “Fire” to draw attention and yell as loud as they can.
  2. Practice the Windmill technique which means rotating arms in a big circle so a potential attacker can’t get a good grip.
  3. Practice the Velcro technique by having your child grab and hold onto something, not letting go. They should also learn to scream while doing this.

If a child is abducted and somehow placed in a vehicle, they should know they need to take any opportunity they can to escape while trying to keep a cool head. Child predators depend on hysteria to allow them to escape.

  1. Children should be taught not to be passive but proactive.
  2. Try to open the passenger side door quickly or jump in the back seat and try to escape through the rear doors.
  3. If placed in a trunk, they should be taught not to panic but to look for the “release” that opens the trunk upon pulling on it. Tear all the wires to the tail lights and brakes if possible.

I know this is a very serious and scary topic and just the thought of having to explain to an innocent child that some people are out to hurt them is incredibly uncomfortable, but when teaching others about fire safety, Benjamin Franklin said, “An ounce of prevention is worth a pound of cure.” It applies throughout life.

Kym Pasqualini is the founder of the Nation’s Missing Children Organization and the National Center for Missing Adults and worked with law enforcement and families of missing persons for over 25 years. Kym continues to work with media nationwide to raise awareness of missing children and adults.

Support for Families of the Missing and Mentally Ill

Support for Families of the Missing and Mentally Ill

support for familiesMissing and mentally ill persons are some of the most vulnerable in our society. When a loved one goes missing, those closest to them become law enforcement’s greatest asset. One of the tenets of any quality investigation is research and close examination of the subject’s habits. Clues to a person’s whereabouts or fate can often be found in their regular daily routine. However, when the missing person suffers from mental health issues, families and law enforcement are often without recourse.

A person vanishing without a trace or without warning is terrifying enough; one day they’re there, walking, talking, laughing, doing the things they love. Then one day, they’re not. The void left by that person creates shock waves in a community. Their families are rocked by their disappearance, sick with worry. Their friends do whatever they can to help with the search efforts—handing out fliers, talking to locals, giving law enforcement any relevant information. When the missing person has a mental illness, all of that anxiety is exacerbated to the nth degree. Erratic behavior and lack of routine can leave law enforcement without a place to start. And of course, the families still wring their hands while they wait for answers.

Because mental illness can often be a Rubix cube of complexity, there is a great need of resources for the families and communities of missing mentally ill. While it’s not uncommon for mentally ill persons to go missing, there is a disproportionate number of resources available for families and communities affected by the absence of a missing mentally ill person. Families need roadmaps with special focus on their loved one’s mental illness; checklists of crucial steps to take once it’s apparent they’ve vanished.  One of the largest champions of mental health awareness is the National Alliance on Mental Illness, or NAMI. Their online resources offer detailed but straightforward instructions for the caregivers of the mentally ill after they go missing. Steps like contacting law enforcement immediately, reaching out to the missing person’s friends, registering them with the National and Unidentified Persons System (NAMUS).

Once their loved ones are registered, NAMI educates their users on how they can do their part in assisting in the investigation. They educate families on how to make a flyer—what information, what sort of picture, how to get it noticed on the street. There’s also a detailed guide on creating a social media page or website so families can work towards getting your loved one’s face to go viral.

support groupsWhile media coverage of the disappearance is ideal, organizations like NAMI place a heavy emphasis on the use of social media as a tool. It is the world-wide web, after all. Constant sharing and re-sharing of the missing person’s poster online can drive a loved one’s name and face to trending status. In our social media-saturated culture, that kind of visibility is priceless. As long as sharing remains steady, someone will eventually recognize the missing person. People like Christopher Moreland, who walked away from their familiar environments while experiencing mental health symptoms, were eventually located due to the diligent use of social media. Constantly sharing Chris’s story on various social media platforms, his mother, Elise Cash reiterated again and again, “All it takes is ONE person to recognize Chris.” Her words proved true when she was contacted by a woman who lived 240 miles away, claiming she’d seen Chris in her town, living on the street.

A majority of missing persons with mental illness who disappear are older teens and young adults. As a result, there is no guarantee locating the missing person will end in a happy reunion. When Elise Cash saw her son again after all those years searching for him, he did not recognize her, and refused to return home with her. No authority in the land could compel him to return. Once law enforcement has located a missing mentally ill person, they cannot detain them for any reason unless they have broken the law, or are a danger to themselves or others. When loved ones choose not to come home—whether in their right mind or not—it can be very emotional for their friends and family. These affected parties should seek out their local NAMI branch by going online where they can find a wealth of resources and support groups for those with no other recourse. Caring for a person with mental illness is one of the most difficult things a person can do—even more difficult when you can’t care for them—so finding a well of support is paramount.

Ultimately, the internet is one of our greatest tools. Not only can its potential for being an information superhighway be utilized to spread a missing mentally ill person’s story, but it can also connect you to some of the best resources in North America. The most important thing, however, is communicating with one another—educating our communities on mental illness so they will be better equipped to assist in search efforts for mentally ill persons. Families of missing persons need stacked support from the circles around them while they search, and the internet helps connect those people together through Facebook groups, message boards, and instant messaging. A bonding agent for fragmented families to share their experiences and remind one another there is a vast network of people who can relate to what they’re going through.

 


Resources for Substance use disorder

Start Your Recovery is a groundbreaking website developed by bringing together experts in substance use disorder treatment from leading nonprofit, academic, and government institutions. You can learn more about us here. Through this resource, members of your community can:

Families of Missing Persons Face Ambiguous Loss

Families of Missing Persons Face Ambiguous Loss

HANDS

It is said, ambiguous loss is the most traumatic of human experiences, and when someone you love goes missing, it is a trauma unlike any other.

Ambiguous loss occurs without understanding or closure, leaving a person searching for answers. Ambiguous loss confounds the process of grieving, leaving a person with prolonged unresolved grief and deep emotional trauma.

Ambiguous loss can be classified in two categories, psychological and physical. Psychological and physical loss differ in terms of what and why exactly the person is grieving.

Physical ambiguous loss means the body of a loved is no longer present, such as a missing person or unrecovered body, resulting from war, a catastrophe such as 9/11 or kidnapping, but the person is still remembered psychologically because there is still a chance the person may return. Such is the case with a missing person. This type of loss results in trauma and can cause Post Traumatic Stress Disorder (PTSD).

Psychological Loss is a type of loss that is a result of a loved one still physically present, but psychologically absent. Psychological loss can occur when the brain of a loved one is affected, such as traumatic brain injury or Alzheimer’s disease.

When a person goes missing, loved ones are left with more questions than answers, leaving them searching, not only for the missing person but for answers.

Professor Emeritus at the University of Minnesota, Dr. Pauline Boss is a pioneer who has studied ambiguous loss since 1973, and her decades of research have revealed those who suffer from ambiguous loss without finality, face a particularly difficult burden. Whether it is the experience of caring for a parent with Alzheimer’s disease, or someone awaiting the fate of a family member who has disappeared under suspicious circumstances or a disastrous event such as 9/11 or Hurricane Katrina, the loss is magnified because it is linked to lack of closure.

Those experiencing ambiguous loss find it difficult to understand, cope and almost impossible to move forward with their lives without professional counseling, love and support.

Experiencing grief is a vital part of healing, but ambiguous loss stalls the process of grieving, sometimes indefinitely. With the possibility a missing person may be alive, individuals are confounded as to how to cope.

Parents and family members of missing persons say there is no such thing as closure. Dr. Pauline Boss says the idea of closure can lead us astray – it’s a myth that needs to be set aside, like accepting the idea grief has five linear stages and we simply come out the other side and done with it.

Five Stages of Grief

It is widely accepted there are five stages of grief:

  1. Denial
  2. Anger
  3. Bargaining
  4. Depression
  5. Acceptance

While many helpful programs are focused on these various stages, they are not necessarily experienced on order, nor are they inclusive to other issues that commonly arise, and they certainly do not include what a family experiences when a loved one goes missing.

In my nearly 30 years working with families of missing persons and unsolved homicides, I have witnessed all stages of grief and ambiguity, finding the profound effects of a loved one going missing is multi-generational and all encompassing.

Family members of missing persons must live with people’s misconception that the individual or family must move on. Like PTSD flashbacks, a missing loved one is a traumatic event that does not end, and each life event is a reminder the individual, is gone without a trace.

Graveside

Those of us who have never experienced having a loved one disappear, tend to react to situations using our own experiences and may relate the disappearance of an individual to the death of someone we have loved passing away. The problem is, with a missing person there is no place to grieve, to visit, no physical body to mourn.

Constant daily uncertainty is a major source of stress, emotionally, physically, psychologically and with a missing person, the uncertainty does not dissipate. When others expect one to move on, they commonly do not understand circumstances simply do not allow it.

It is not uncommon for families to experience all phases of ambiguous loss taking a toll both physically and mentally. While I was there to help, I often found myself the one who was thankful as I was blessed to see and meet, the most amazing, strong, and courageous individuals. Getting to know these families made me face my own vulnerability and the fact this can happen to any family.

The most moving of my recollections is of a young mother who had gone missing under suspicious circumstances. Her mother had contacted me and knew something terrible had happened to her daughter, insistent police needed to investigate more aggressively.

She had been missing a year during Christmas of 2002. Her mother called me to discuss her daughter’s case and told me that her granddaughter had written a letter to Santa and wanted to read it to me.

The little girl wrote:

“Dear Santa, I am not writing you for toys this year. The only thing I want for Christmas is for my Mommy to come home.”

My heart broke for this little girl. Little did I know, fast forward fifteen years later, I would be having a conversation with the same child. She had grown into a beautiful young lady and miraculously living a normal life despite growing up without her mother who remains missing. Not all are so fortunate.

Sometimes we forget how many people are impacted when a loved one goes missing. Children of missing persons, siblings, grandparents, parents, and other family and friends. The impact is immeasurable on the family structure and one needing to be studied further. What we do know, is the trauma of ambiguous loss affects everyone differently and a family can quickly spiral out of control without immediate intervention.

When a person goes missing, children are displaced, families can suffer financially due to loss of income or assets becoming tied up in the legal process, siblings of missing persons, children especially, face numerous obstacles when being raised in a household where ongoing trauma is occurring and they must live in the shadow of someone no longer there.

With missing children, parents are faced with the “not knowing” on a day to day basis. When an adult child goes missing, parents are not only left with the “not knowing”, they also face the possibility of raising their grandchildren.

As with the young girl who I watched grow up, her grandmother somehow found the courage to raise her granddaughter while continuing to search for anything leading to her missing daughter. She had found a balance providing a healthy and loving environment for her granddaughter, while facing she may never see her own daughter again.

The Office of Juvenile Justice and Delinquency Prevention published a handbook When Your Child is Missing: A Family Survival Guide to help families with the crisis of having a missing child.

Though not the product of abstract academic research, it was written by parents of missing children, with the assistance of law enforcement and youth professionals, containing critical information, guidance and tools parents need to help find their missing child while making every effort to focus on staying healthy. The guide contains much information to simply help families make it through a day.

Many of the parents who helped write the handbook, I had the honor of working with over the course of decades. Following, we will summarize the first 48 hours a family must make it through when a loved one goes missing. While it is focused on families who have missing children, this handbook is an important resource for anyone with a missing person in their life, regardless of age.

While the handbook contains steps to take to effectively work with law enforcement, media volunteers, how to disseminate fliers, and more – the most important part of the handbook is Chapter 7 focusing on maintaining health, preparing for the long term, the importance of not utilizing substances and medications to deal with the loss, and uniting with your remaining children focusing on their security and potential emotional issues.

“Hanging onto my sanity for a minute at a time often took all of my energy. I could not begin to look several days down the road,” said Colleen Nick, mother of Morgan who vanished June 9, 1995.

When your child is missing, you are overwhelmed with questions from police, neighbors, family and friends, and the media. At times, a parent may be faced with decisions they never thought they would have to make. One can begin to feel isolated, confused and utterly desperate with nowhere to go for support, but there is hope and it is found in the experience of other parents of missing persons who are courageous, and in my opinion, heroic.

The First 24 Hours (A Child is Missing: A Family Survival Guide)

  • Immediately report your child missing to local law enforcement. Ensure law enforcement enters your child’s data into the National Crime Information Center (NCIC), and notifies the National Center for Missing & Exploited Children (NCMEC).
  • Request police issue a “Be On the Look Out” (BOLO) message.
  • Limit access to your home until police have arrived to collect evidence. It is important not to touch or remove anything from your child’s room.
  • Ask for the contact information of the law enforcement officer assigned to your case. Keep in a safe place.
  • Provide law enforcement with facts related to the disappearance of your child, including what has already been done to find the child.
  • Have a good photograph available of your child and include a detailed description of your child and what your child was wearing.
  • Make a list of friends, family and acquaintances and contact information for anyone who may have information about your child’s whereabouts. Include anyone who has moved in or out of the neighborhood within the last year.
  • Make copies of photographs of your child in both black and white and color to provide to law enforcement, NCMEC, and media.
  • Ask your law enforcement agency to organize a search for your child both foot patrol and canine.
  • Ask law enforcement to issue an AMBER ALERT if your child’s disappearance meets the criteria.
  • Ask law enforcement for guidance when working with media. It is important not to divulge information law enforcement does not want released to media possibly compromising the recovery efforts of your child.
  • Designate one individual to answer your phone notating and summarizing each phone call, complete with contact information for each person who has called in one notebook.
  • In addition, keep a notebook with you at all times to write down thoughts, questions, and important information, such as names, dates and telephone numbers.
  • Take good care of yourself and your family because your child needs you to be strong. Force yourself to eat, rest and talk to others about your feelings.

The Next 24 Hours

  • Ask for a meeting with your investigator to discuss steps being taken to find your child. Ensure your investigator has a copy of Missing and Abducted Children: A Law Enforcement Guide to Case Investigation and Program Management. They can call NCMEC at 1-800-THE-LOST to obtain a copy. In addition, ask them to contact the Crimes Against Children Coordinator in their local FBI Field Office to obtain a copy of the FBI’s Child Abduction Response Plan.
  • Expand your list of friends, acquaintances, extended family members, landscapers, delivery persons, babysitters and anyone who may have seen your child during or following their disappearance or abduction.
  • Look at personal calendars, newspapers and community events calendars to see if there may be any clues as to who may have been in the area and provide this information to law enforcement.
  • Understand you will be asked to take a polygraph. This is standard procedure.
  • Ask your law enforcement agency to request NCMEC issue a Broadcast Fax to law enforcement agencies throughout the country.
  • Work cooperatively with your law enforcement agency to issue press releases and media events.
  • Talk to law enforcement about the use of a reward.
  • Report all information and/or extortion attempts to law enforcement immediately.
  • Have a second telephone line installed with call forwarding, Caller ID and call waiting. If you do not have one, get a cell phone so you can receive calls when you are away from home and forward all calls to it.
  • Make a list of what volunteers can do for you and your family.
  • Contact your child’s doctor and dentist and request copies of medical records and x-rays to provide to police. Ask the doctor to expedite your request based upon the circumstances.
  • Take care of yourself and your family and do not be afraid to ask others to help take care of your physical and emotional needs. Your remaining children need to know you are also there for them while staying strong and healthy for them all.

The resounding message here is family members of missing persons must take care of themselves and include others in their journey to help them along when they are tiring.

For more information about obtaining a copy of A Child is Missing: A Family Survival Guide please contact NCMEC at 1-800-THE-LOST or obtain a copy here https://www.ojjdp.gov/pubs/childismissing/contents.html

The Disappearance of Morgan Nick

It was June 9, 1995, on a beautiful evening in the small town of Alma, Arkansas. Alma is located along I-40 within the Arkansas River Valley at the edge of the Ozark Mountains with a population under 5,000 people.

That evening was the first time 6-year old Morgan Nick had gone to a baseball game. Her mother Colleen was attending the Rookie League game at the Alma ballpark and Morgan had whined about having to sit next to her mother in the bleachers. There was a nearby sand pile with other children playing and Morgan wanted to play. It was within eyesight and only seconds away, so Colleen consented.

Morgan Nick, age 6, vanished from Alma, Arkansas on June 9, 1995

Morgan Nick, age 6, vanished from Alma, Arkansas on June 9, 1995

Morgan ran to the sandpile, laughing with the other children while Colleen turned her head back to watch the Marlins and Pythons. A player whacked the ball and two runners tied the game, then a run was scored, and the Pythons won the game. The sound of the crowd cheering was deafening.

When Colleen stood up, she could see Morgan’s playmates walking down the hill away from the sandpile, but where was Morgan? It was approximately 10:30 p.m.

The children told Colleen, Morgan was pouring sand out of her shoe near her mother’s car parked nearby. Colleen frantically searched. Morgan was gone.

Later, the children would tell police they saw a man approach Morgan. Another abduction attempt had occurred in Alma the same day and police had a composite sketched based on witnesses of the other incident.

Thousands of leads later, numerous appearances on national news talk shows, even America’s Most Wanted, and Morgan’s mother is nowhere closer to knowing what happened to her daughter. Police have interviewed hundreds of persons of interest, searched homes and wells, and dug up slabs of concrete with backhoes, but Morgan remains missing 23 years later.

The stakes are high when a person vanishes involuntarily.

Morgan’s mother Colleen spent years keeping Morgan’s room the way it was when she vanished. She bought Christmas presents and a birthday present each year, hoping Morgan would someday return to open them.

The emotional toll is beyond words.

On Morgan’s Birthday, September 12, 2014, Colleen wrote an Open Letter to Morgan, posted on the NCMEC blog.

A Letter to Our Missing Daughter Morgan Nick

Dearest Morgan,

Today is your 26th birthday. Today marks twenty birthdays without you here. We miss you so desperately and our hearts are ragged with grief. We have searched for you every single day since the day you were kidnapped from us at the Little League Baseball field in Alma, Arkansas.

You were only 6 years old. We went with our friends to watch one of their children play in the game. You threw your arms around my neck in a bear hug, planted a kiss on my cheek, and ran to catch fireflies with your friends.

It is the last time that I saw you. There have been so many days since then of emptiness and heartache.

On this birthday I choose to think about your laughter, your smile, the twinkle in your sparkling blue eyes. I celebrate who you are and the deep and lasting joy that you bring to our family.

I smile today as I think about your 5th birthday. For that birthday, we took you to the Humane Society with the promise of adopting a kitten. You, my precious little girl with your big heart, took one look around the cat room and picked out the ugliest, scrawniest, most pitiful looking kitten in the entire place. Such a tiny little thing, that it was mostly all eyes.

Dad and I used our best parental powers of persuasion to get you to pick a different kitten, to look at the older cats, to choose any other feline besides that poor ugly kitty. It looked like someone had taken the worst leftover colors of mud, stirred them together, and used them to design a kitten. 

You planted your five-year-old feet, looked us straight in the eye and declared that this was the kitten you were taking home. No ifs, ands, or buts about it. You would not budge, and you resolutely refused to take a second look at any other cat or kitten in the room.  You had a fire of conviction in your heart.

The unexpected obstacle we faced was we were not able to adopt on that Saturday but had to wait until Monday to finalize. For the rest of the weekend and all-day Monday, you fretted and pouted and worried someone else would take “your” kitten home with them. We tried to assure you that no one else would want that cat. We didn’t want to say it was because it was so tiny, or so ugly, or so-nothing-at-all-but-eyes. You could see only beauty and you were in love.

Finally, Monday afternoon came, and dad brought it home with him after work. In that moment, your daddy was your biggest hero because he had saved your kitten.

You tenderly snuggled that little bit of fur into your arms and declared that her name was Emily. You adored your new kitten and she loved you right back. Emily gained some weight and filled out a bit. Her colors started to take shape. We began to see the same beauty in her that you had seen in that very first moment.

Where you went, Emily went. You played together. You ate together. You watched Barney together. You slept together.

Which brings me to the photo. It captures everything we love about you. I would slip into your room late at night and stand there, watching the two of you sleeping together, in awe of your sweetness, and my heart would squeeze a little tighter.

Morgan 6

So many birthdays have passed since then. So many days since a stranger ripped you from our hearts.

My sweet girl, if you should happen to read this, we want you to know how very important and special you are to us. You are a blessing we cannot live without. We feel cheated by every day that goes by and we do not see your smile, hear your bubbly laughter, or listen to your thoughts and ideas. We have never stopped believing that we will find you. We are saving all our hugs and kisses for you. 

Please be strong and brave, with a fire of conviction in your heart, just like the day you picked out your kitten!

On this birthday we promise you that we will always fight for youWe will bring you back home to our family where you belong. We will always love you! We will never give up. 

Love Mom (Colleen Nick) & Dad

One cannot help but feel the Nick family’s loss. So many birthdays, so many Christmases, so many days wondering if Morgan is alive. How on earth have they done it?

Hope is incredibly important in life for health, happiness, success and coping. Research shows optimistic people are more likely to live fulfilling lives and to enjoy life. In addition, hope relieves stress reducing the risk of many leading causes of death such as high blood pressure and heart attacks.

Having hope takes a special kind of courage I have found so many families of missing persons have mustered during the most difficult time of their lives . . . not just one season but many Seasons of Hope.

Devastated: Missing Persons in Natural Disasters

Devastated: Missing Persons in Natural Disasters

natural disastersMany individuals who lived through natural disaster in the year 2018 lost loved ones to violent forces of nature. National news has been inundated, not only with updated death totals, but also long lists of names belonging to individuals who went missing during the disaster. The initial report in a missing persons case is a springboard for many complicated processes and procedures conducted by law enforcement and private investigators. Every relevant piece of information about the missing person must be collected, their last known whereabouts searched. If law enforcement determines the person is in immediate danger, or if they’re a minor, search teams are dispatched to the surrounding areas. The family makes themselves sick with worry. Spreading like a crack in a dam, the web of processes that stem from the first report can cause a cacophony of confusion. Now imagine that multiplied by five, or ten times. Or 1,276 times.

At its peak, that was the highest estimated number of missing persons during the coverage of California’s Camp Fire. Often, stories about mass groups of people vanishing are couched in mystery, intrigue, or even the paranormal, like the disappearance of the infamous Roanoke Colony that vanished off the coast of present-day North Carolina. Or Flight 370 of Malaysia Airlines, which was carrying 239 passengers and crew to Beijing when it mysteriously went missing over the South China Sea in 2014. In 2018, however, instances of long lists of missing persons following a single event have been instigated by tragedy—not intrigue.

State officials addressing this number have assured the public this number is an overestimation. One of the most complicated aspects of searching for missing persons during and after a natural disaster is the major breakdown in communication. During a natural disaster, individuals will often report loved ones missing when they are unable to contact, which could be for a myriad of reasons (downed power lines, lack of Wi-Fi, displacement, injury, etc.) After a few days, the loved one is able to establish a lifeline and is able to reach out to their family and friends. State officials claim  the reporting individuals often do not call to follow up with emergency operations teams to let them know their loved one has been located.

hurricane michael Like in cases of individuals going missing, survivors of Hurricane Michael have had to turn to crowdsourcing in order to track down missing loved ones, an effort crippled by a devastated infrastructure and incapacitated communication systems. Police departments have become inundated with missing persons reports and individuals are turning to multiple entities in order to get answers to the whereabouts of their loved ones—individuals like Tracey Stinson of Fort Walton Beach. Her father lived in Youngstown at the time of the hurricane, and had not heard from him in many days. “I actually tried calling a store he shops at that’s near his home that was gone. So I was unable to reach them so then the next step was contact the sheriff’s office. I just kept calling every several hours to see if I could catch them with a phone line that was operating and there was no luck.”

Desperate parents and loved ones also combed Facebook for news or tips, and implored others for any information they might have about missing loved ones. Despite a classification of a Category 4 storm, there were many in the panhandle who doubled down inside their homesteads, rather than evacuate.

One of these people was Nicholas Sines, who lived in Panama City. His mother, Kristine Wright, begged him to go to a shelter before the storm ripped through the city. But Nicholas was steadfast, “I’m staying here.” Kristine went six days without hearing from her son before she took to Facebook, imploring other users to share any information they might have. “I’m not sleeping, I’m not eating,” she told The New York Times. “As his mother, my heart hurts.” It goes beyond earnest timeline posts and comments, however.

crowdsourcing missing person In 2014, following the terrorist attacks on Paris that claimed 129 lives, Facebook launched what’s known as its Safety Check Feature. The Safety Check Feature is turned on by Facebook administrators in the wake of any type of displacement disaster, whether it be natural or at the hands of man. The system sends out a notification to users in the effected area, prompting users to mark themselves as “safe,” if they are able. This action places an item in the user’s feed that will alert others on their friends list that they are okay.

Social media is not the only recourse for those desperate to get in touch with a missing loved one in the wake of a natural disaster. Platforms like CrowdSource Rescue have been connecting concerned individuals with their loved ones living in areas effected by natural disasters. It allows citizens to file a report for a missing person, which places their data on a map that directs rescue teams to the most affected areas. Company co-founder, Matthew Marchetti, told NPR, “We’re like a ride share company for disasters.”

Camp Fire Unfortunately, hurricanes were not the only natural disaster erasing entire communities in 2018. In a gross irony, the town of Paradise, California was reduced to a pile of smoldering rubble after it was consumed by a behemoth wildfire. The pictures of the devastation are truly haunting, evoking scenes from post-apocalyptic Hollywood films. Before the blaze erupted, Paradise was a town of around 27,000 people. It’s beautiful sights and small-community atmosphere made it a popular place for retirees to begin the third act of their lives. As such, a majority of the remains pulled from the debris and wreckage were found to be retirement age or older.

The California Camp Fire will go down in the history books as the deadliest and most devastating wildfire the nation has ever seen. Officials have only recently announced the fire has been 100% contained with fire-lines. It burned 150,000 acres (ten times the size of Manhattan), claimed the lives of 85 Californians, and left thousands displaced and homeless in tent cities. In the chaos, 200 people are still unaccounted for. In the past few weeks some reports listed the number of missing as high as 1,276 on November 17th, but just like the circumstances during Hurricane Michael, that number dropped dramatically once displaced Californians were able to find a line of communication to their families.

Investigators have been working for months attempting to identify the source of the California Campfire, but no single cause has yet to be determined. Meanwhile, rescue officials are still sifting through the rubble. Kory Honea of the Butte County Sheriff’s Department told the Huffington Post that they could not say with certainty how long the search will take, “My sincere hope is the majority of people on that list…will be accounted for.”

The dramatic drop in the number of missing is not unlike that of the Sonoma County Tubbs Fire in 2017. The number of missing during the Tubbs Fire was almost double that of the Camp Fire, but dropped to just 22 as individuals were located or found deceased. However, during the Tubbs Fire, search and rescue officials opted not to publish the names of those feared missing under caution during a disaster that was constantly in flux. Kory Honea had a different mindset: Publishing the list meant drawing out information from the public that could help officials whittle the list of missing from a sequoia down to a splinter. When questioned about whether or not possible inaccuracies on the list might cause issues, Honea said, “I can’t let perfection get in the way of progress. It is important for us to get the information out so we can get started identifying these individuals.”

Identification of the remains found is a grueling process, not only for officials involved in Camp Fire, but any natural disaster in the United States. Officials in paradise have collected DNA samples from those who tragically perished in the inferno, but are left with little recourse to identify them without help from the public. Jim Davis, the Chief Federal Officer of ANDE told ABC, “The only way we can identify those people is to have family members submit reference samples so we can match the two.” At the Family Assistance Center in Paradise, ANDE collected 68 family donor samples, but it’s nowhere near enough. Hundreds of family samples will be needed in order to confirm victims’ identities. Davis attributes the community’s hesitance towards this identification measure to the bleak confirmation of their loved one’s tragic demise, “As we’ve collected samples from people, you know we see this emotion that comes with accepting the possibility that their loved ones are gone.”

Since the development of DNA forensic technology, mass collection and catalog of DNA samples has been the subject of privacy debate. While everyone has a right to privacy, there are monumental benefits to a large database of DNA samples that go beyond victim identification. As such, legal professionals at Fordham University issued a report proposing principles that find the middle in the DNA privacy debate. The abstract reads:

“The report offers a roadmap to the legal and policy issues surrounding privacy and missing persons following natural disasters. It provides strategies that humanitarian organizations, private sector organizations, volunteers, and policymakers can pursue to help those affected by major natural disasters… the report recommends that those developing technologies to share information about missing persons implement design principles that carefully balance privacy consistent with existing legal obligations. The report also calls on privacy policymakers, legislators, and regulators to take steps to clarify how privacy rules apply to missing persons activities in identified key areas so that missing persons activities can proceed without the threat of legal liability.”

Rescue officials have the monumental task of containing a natural disaster, searching the effected area for victims of its fatal destruction, and finally giving names to the remains—a process that can take weeks or even months. Meanwhile, Americans across the nation wait with bated breath for information about their loved ones living in or around Paradise, California. Relief organizations from FEMA to the Red Cross have online resources with steps private citizens can take to find information about missing persons after a natural disaster. While the reality of submitting one’s DNA for identification purposes might impose an emotional toll that’s too great for some, it is one of the most effective way to get definitive answers. Families can find closure in knowing the fate of their lost relative or friend.

The Red Cross offers many tips and strategies for locating and reaching out to loved ones that go beyond the straightforward. In addition to calling other family members and utilizing social media tools, individuals are also encouraged to call or visit places their loved one was known to frequent, like Tracey Stinson did when she asked around at her missing father’s usual grocery store. Resources also recommend calling during off-peak hours to increase their chances of getting through to an operator or official.

Following Camp Fire, many families and single individuals spent their Thanksgiving in warehouses, shelters, and tent cities in grocery store parking lots, with everything they own in a few small suitcases. For many, there is no home to return to when the natural destruction is finally snuffed out. According to relief organizations throughout the United States, the name of the game now is reunification—doing whatever is possible to reconnect those displaced by tragedy to their remaining loved ones. For example, one of the many reunification resources offered by FEMA is a collaborative effort with the National Center for Missing and Exploited Children, supporting all measures to return minors under the age of 21 to their parents or guardians. The American Red Cross has a similar database project called Safe and Well, which is an online database designed to help reunited families. Regardless of the scale of the disaster, Safe and Well is administered 24 hours a day, 365 days a year, and works closely with the local Red Cross Chapter of the area in question. While many will experience the miracle of reunification, the terrible reality is that so many more will be left with unanswered questions.

Carie McMichael is the Communication and Media Specialist for Lauth Investigations International. She regularly writes on investigation and missing persons topics. For more information, please visit our website.